National Account Specialist - Hoffman Estates, IL

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!

We are seeking a National Account Specialist to join our growing team! This role supports our National Accounts Team in achieving strategic goals and initiatives. This role assists with putting together business reviews, onboarding new corporate customers, processing recurring customer reports, and working cross-functionally to complete price adjustments.

Responsibilities:

• Compile data for customer business reviews, rebates, price adjustments, and catalogs
• Customer onboarding by ensuring required documentation has been submitted and on file, complete system up and project management software; process price file audit for price parity and contract compliance; coordinate location validation; and attend all necessary internal onboarding meetings.
• Process all assigned recurring reports.
• Analyze data to make recommendations for ad hoc reports and audits.
• Ability to think through roadblocks as they come up and make useful and insightful insights into the data.
• Execute interdepartmental requests submitted through the shared inbox and respond in a timely manner.
• Manage low-profile corporate customers by working cross-functionally to complete price adjustments and rebates.
• Complete analysis for price file uploads to prevent loading low profit pricing.
• Assist with researching, verifying, and releasing order holds for low profit and price discrepancy flags when CA Associate is not available.
• Process and data-driven
• Logical thought process/solid analytical skills
• Proactive nature with a sense of urgency
• Proficient with Microsoft Office Suite Strong ability to manage long-term projects.

Core Competencies

• Good reading comprehension
• Intermediate to advanced experience with the MS office suite of computer programs especially MS Excel, and including MS word MS Outlook, and other software. Good communication skills both written and oral
• Ability to work in a fast-paced environment by:
  
  
  
  • Appropriately prioritizing workload o Multitasking
  • Completing high volumes of transactions accurately o Meeting deadlines
  
  
  
  
• Ability to maintain confidential information.
• Excellent follow up and organizational skills.
• Present a positive image of Crystal Clean to Corporate Account clients, fellow employees, external contacts, and the general public.

Work Experience

• 1-3 years corporate office experience required.

Education, Certificates, Licenses, or Designations

• High School Diploma or equivalent

Specific Skills

• Intermediate to advanced experience with Microsoft Office software/applications

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!