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Senior Customer Sales Representative

GEODIS
United States, Tennessee, Brentwood
Nov 02, 2024
Description

Summary:

The Senior Customer Sales Representative is focused on inside sales that include lead generation, cold calling, and customer development to support and growthe GEODIS drayage and domestic forwarding solution. Teammates that are in this role will also be responsible for supporting training requirements, mentoring new team members, leading by example through the revenue/margin growth and being champions of the GEODIS culture.

Job Duties: -

* Utilizes and displays sharp negotiation skills to ensure GEODIS provides the most cost-effective logistics solutions

* Maintains reliable communications with sales team and customer to support and resolve any problems

* Understands and supports the goals, policies, and procedures of GEODIS

* Prospects for customers leads to build a customer sales pipeline

* Manages and grows existing accounts to maximize margin abilities

* Utilizes the sales pipeline system (CRM) for tracking and maintaining all sales functions

* Using business development skills to identify, qualify, obtain, and develop relationships with business prospects

* Understands current market conditions and business trends to opportunities to grow margins

* Mentors and trains other teammates through job shadowing, call labs and being an active participant in team calls where market intel is shared

* Participates in developmental opportunities that expands your knowledge of the business and industry operations

* Other duties as required and assigned

Exerience.

* 3 years of sales experience in intermodal, drayage, CMS, transload, LTL, and truck brokerage or a combination of education and experience

* 3PL (3rd Party Logistics) experience and familiarity with TMS (Transportation Management Systems) systems required

* PC literate with experience with Microsoft Outlook, Word, Access and Excel

* Ability to work well independently, occasionally with minimal supervision, and as part of a team

* Ability to consistently follow existing processes, develops new processes, and maintains required standards, and work with the team to improve them

* Exceptional customer service focus and skills

* Must have a drive to succeed, confidence and superior verbal communication skills

* Organizational and scheduling skills

* Strong negotiation skills

* Willingness to make outbound sales calls

Environment:

While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk. The employee is regularly required to use hands to manipulate, handle, or feel. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".

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