Mechanical Engineering Intern - Customer Relation Support (Pneumatic Solutions)

Mechanical
Engineering Intern - Customer Relation Support (Pneumatic Solutions)

Location: Remote

*After completion
of the internship, the work location will be in Elk Grove Village, IL

Classification: Full-time, Non-Exempt

Overview:

The Mechanical
Engineering Intern - Customer Support is responsible for maintaining
regular communication with key customers, providing sales updates, conducting
data analysis, and addressing customer inquiries to ensure customer
satisfaction and drive business growth.

As this role
evolves into an R&D Associate, the successful candidate will have the
opportunity to apply their technical skills and knowledge to the design and
development of innovative pneumatic solutions for various industries, including
factory automation and semiconductor manufacturing, after the graduation and
completion of the internship.

This internship offers a
valuable opportunity to gain practical hands-on experience in customer
relationship management, sales support, and market research in a global
engineering environment.

Essential
Duties and Responsibilities:

• Maintain
  regular communication with assigned key customers, including regular phone
  calls, emails, and in-person meetings.
• Provide
  weekly sales status updates based on data.
• Collect
  and maintain accurate end-user information, including names, status, and
  application of pneumatic items.
• Address
  and resolve customer inquiries and requests related to the company's
  products and services in a timely and professional manner.
• Organize
  and conduct monthly meetings with existing key customers.

• Develop
  and deliver comprehensive monthly reports on the key customers.
• Conduct
  market research and analysis to identify potential opportunities and
  challenges.
• Monitor
  industry trends and competitive activities to inform strategic
  decision-making.
• Other
  duties as assigned

Qualifications:

• Pursuing
  a Bachelor's degree in Mechanical Engineering or a related field.
• Excellent
  communication and interpersonal skills.
• Organizational
  and time management skills.
• Proficiency
  in Microsoft Office Suite, especially Excel and PowerPoint.
• Demonstrated
  understanding of basic engineering principles.

As this role
evolves into an R&D Associate after graduation and completion of the
internship, the ideal candidates have/ are:

• Keen interest in applying
  engineering principles to the design and development of pneumatic
  solutions.
• Eager to gain practical experience in
  research and development, sales, and manufacturing within the pneumatics
  industry.

Preferred
Qualifications:

• Bilingual
  Japanese skills a plus
• Proficiency
  in CAD software and engineering analysis tools.
• Strong
  technical writing and communication skills.

Benefits:

• Health
  Insurance
• Life
  Insurance
• AD&D
• Long
  and Short-term Disability
• Dental
• 401K
  with match
• Bonus