ServiceNow Technical Architect

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow Technical Architect to join our team in Plano, Texas (US-TX), United States (US).

Technical Delivery Architect (Remote)

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow Technical Architectto join our team in Plano, Texas (US-TX), United States (US)

Job Responsibilities Include:

• Partners with and becomes a knowledge expert across the organization to solve complex business problems, and form and test hypotheses using a wide array of skills

• Provides a consultative approach with business users, asking questions to understand the business need and determining the platform and products underpinning technology components based on those needs

• Architect platform and product solutions that align with NTT DATA engineering or delivery capabilities, which include but are not limited to: DevOps, Full Stack (.NET or Java), Front-End Frameworks (React, Vue, React-Native, Angular, etc.), AI and Data Analytics, Security

• Quality Engineering

• Assessing and recommending cloud provider services (AWS, Google, Microsoft, etc.)

• Clear understanding and communication of modern architecture (i.e. microservices, api, cloud-native, and headless (micro front-ends)

• Gathering, reviewing of business (use case / user experience) objectives and interpretation into technical requirements

• Responsible for evaluating and recommending technical products (SaaS Solutions, Cloud Provider Services) and communication of best practices for those tools and activities to improve effectiveness and quality

• Identify delivery risk due to integration and definition of technical architecture or spikes, backlog to mitigate such risks

• Definition and prioritization of product non-functional requirements

• Capture and communication of investment costs (one-time, ongoing) for technology products and services

• Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.

• Collaborate closely with NTT DATA practice area leadership during strategy and consulting engagements

• Assist developers in application architecture and resolving technical issues with integration architecture or operations architecture

• Align with team DevOps leadership on technology and tools for delivery

• Provides delivery support in the design, deployment of the product/solution architecture

• Engage and collaborate with client Enterprise Architecture, Architecture Review Boards and Delivery Organizations to align technology recommendations to enterprise standards

Basic Qualifications:

• BS or MS degree in a quantitative field such as computer science, physics, math, engineering, or economics. Equivalent education and/or experience may be substituted for the minimum education requirement

• Minimum of 10 years of experience designing large scale platforms and products that contain a variety of technology products in integration architecture, development architecture, execution architecture (infrastructure, application, data) and operations architecture

• Experience with modern programming languages like Java, Python, Ruby, etc., as well as scripting and configuration management; Ability to apply application architecture patterns (e.g. Strangular)

• Experience in database technologies and information/data architecture

• Experience working in public cloud environments like AWS and understanding tools/techniques for data ingestion and analytics such as Glue, Kinesis, S3, SQS, SNS, Lambda, Step Functions, Redshift, Postgres

• Experience in DevOps, using continuous integration and continuous development (we use Jenkins, Nexus, Git), automation of testing data and transformations, and cloud-native designs and tools, e.g., Docker, Kubernetes, etc.

• Experience with decoupled architectures, realtime or near-realtime event/data streaming, enterprise integration and common messaging patterns, as well as workflow management technologies such as Airflow, Oozie, Azkaban, Luigi, etc.

• Experience implementing monitoring, quality assurance, data validation processes in a relational and big data environment (metrics-driven reliability and performance)

Preferred Skills:

• Ability to constructively resolve conflict, manage expectations for competing priorities, and drive towards business goals; providing leadership in product delivery teams

• Excellent verbal and written communication skills and experience in collaborative environments

• Deep understanding in one domain that aligns to NTT DATA practice areas (Front-End Design, [LJ1]DevOps (DevSecOps), Security, .NET, Java, Operations, Cloud Services, Salesforce, etc.)

• Ability to interpret business requirements to formulate technical solutions and to decide among competing technical solutions

• Broad experience in executing technology recommendations across the landscape of platform and services (infrastructure, development and test, application, data, security, operations)

• Expertise in security best practices, especially in a cloud or hybrid setting, including data access controls and tools, auditing, encryption/securing data at rest and in transit, privacy/anonymization constraints, etc.

• Experience with Agile/Scrum development methodologies

About NTT DATA Services
NTT Data Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85% of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.