Customer Accounts Specialist - Manufacturing

Aleron
United States, New York, Buffalo
Nov 06, 2024
Description Acara Solutions has an IMMEDIATE OPENING for a Customer Accounts Specialist at our client located in Buffalo, NY . This is a DIRECT HIRE role with benefits. Our clients' products are sold into over 50+ different countries around the globe. First shift - 8am-5pm, Monday - Thursday, $30/hr. 4x day work week!! Key Accountabilities and Responsibilities Communicating with customers about delivery scheduling and shipments Updating existing product quotes Writing-up and confirming new orders RFQ of material costs (for purpose of updating quotes and/or ordering for production runs) Monitoring cost history of materials Following up on delinquent invoices Tracking orders and order quantities based on deliveries and order balances Generating packing slips and recording for invoicing on open orders Generating material certifications (researching/checking history if MTL (Material Traceability Level), RoHS (Restriction of Hazardous Substances), NSF (National Sanitation Foundation). Monitoring raw material inventory Monitoring product inventory Calling in weekly payroll Reviewing outgoing invoices and payments - QuickBooks Handling Returns and replacements Other related office duties as business needs dictate. Email resume to: kruzickia@acarasolutions.com Job Requirements Required Skills / Qualifications: Must have a High School Diploma or GED Must have at least 1x year QuickBooks and Microsoft Office Suite (Outlook, Excel, Word) Must have at least 1x year recent invoicing/collections/customer service in Manufacturing Preferred Skills / Qualifications: Must be organized, proactive, have attention to details, and ability to multitask Excellent interpersonal and customer service skills are needed Ability to exercise tact, courtesy, and ethics when dealing with customers and employees Excellent time management skills with a proven ability to meet deadlines. Good written and oral communication skills. Associates degree preferred 2+ years QuickBooks strongly preferred Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply