Mechatronics Service Technician

Advantage Technical
$85,000.00-$110,000.00
United States, Florida, Orlando
2822 Commerce Park Drive (Show on map)
Nov 06, 2024
Our client a leader in custom motion control machining is seeking a Mechatronics Service Technician who can interface with their clients, this position is located in Orlando Florida and will have some travel expectations. As the Sr. Mechatronics Service Technician you will act as the primary HD face to the customer providing technical assistance and support by installing, servicing, troubleshooting, and answering technical questions as well as recommending preventative solutions. Working closely with customers, Sales, Customer Service, Engineering and Manufacturing team members to diagnose and repair motion actuators. Essential Functions * Ensure customer devices are working correctly by providing world class service at all times. * Assist customers with identifying if product is the root cause of their disruption and if so, troubleshooting of the product, repair of product and communication of defects and trends to the Assembly Operations * Operate and maintain a remote service center in effort to support local customers. * Work hands-on with a wide variety of assembly and test equipment and processes with a focus on Electro-mechanical assembly and functional test. * Participate in root-cause analysis and corrective action of functional discrepancies. * Reviews customer field data to determine trends * Diagnose, disassemble, repair and re-assemble electromechanical components/assemblies for return to customer. * Configuring hardware and software components after installation * Communicate real time data to Assembly Operation and engineering to ensure process and design enhancements are implemented to improve yield in the field * Assist the customer in upgrading equipment at various field locations * Documentation of field installation and repairs * Maintaining all tools and equipment used during service calls and in local lab * Keep up to date on administrative responsibilities such as ordering repair parts, lab and office consumables. * Teach customers how to diagnose properly Competencies * Experience interfacing with both internal team members and external customers as part of a solution based service process. * Experience with soldering per IPC-610, wiring, crimping, and using hand and power tools. * Ability to use common diagnostic equipment including an oscilloscope, DMM, power supply, etc. * Proficiency in reading and interpreting mechanical and electrical technical drawings, schematics, and manuals. * Experience with robotic control systems and programming is a plus * General computer skills including Microsoft Office applications * Ability to work creatively and responsibly with minimal supervision * Good verbal and written communication skills Supervisory Responsibility This position has no direct reports but considered a high influencer within our company. . This job operates in both customer locations as well as a remote HD office and lab environment located in the Orlando, Florida area. This position will report directly to the Service Center Manager located in Beverly Massachusetts. * Visual acuity (corrected) to read directions and drawings and to inspect electro-mechanical parts closely * Manual dexterity sufficient to conduct precision work After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Advantage Technical With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com. Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.