Document Control Support Entry Level

Spectraforce Technologies
United States, Ohio, Marysville
Nov 11, 2024
Title: Document Control Support Entry Level Location: Marysville, OH 43040 Duration: 4 months Shift- Monday - Friday. (6:00am to 2:30pm (EST)) Responsibilities: Run report for delivery schedule Efficient and accurate delivery/pickup of documents Update inventory status Communicate any issues with deliveries (delivery location changes) Support physical inventory activities (File bridge end user support) Perform complex database queries to track records and meet internal customer needs Support preparation of documents to send for imaging Support daily quality checks for imaging Support disposal process of records eligible for destruction Provide feedback if work instructions / procedures need to be updated Assist with document retention schedules Periodic review of OH Records Reps Ensures Departments are following the Company Policy on Document Retention. Monitor and coordinate delivery and pick-up of records with current vendors Must be able to manage their own project load, multitask & prioritize accordingly Must be able to communicate with clients to meet their needs Perform additional duties as assigned by supervisor Maintain Confidentiality of Client documents Qualifications: High school diploma or comparable work experience 3+ years in a professional office environment Analytical skills and ability to use O365 for data analysis and research Ability to meet deadlines and understand time issues Ability to prioritize and work with co-workers, supervisors and customers Ability to resolve customer issues and take responsibility for work performed Knowledge of records software systems, scanners, filing, storage & disposal procedures Expert proficiency in computer skills esp. when using records tracking system or quick retrieval, filing & storage of files Excellent customer service skills, professional attitude and appearance a must Good communication skills (written, read and verbal) Problem solving skills to recognize and solve daily, non-routine problems and continually improve processes Organization skills to maintain a smooth flow of work and be able to respond promptly to customers Valid Driver's License Clean driving record without serious infractions Physical Demands: Physical activity required including bending, reaching, lifting, and prolonged periods standing May lift and/or move up to 50 pounds Making daily package deliveries