Assistant Director, Public Engagement and Program Support Office (Administrative Officer 3)

Are you interested in furthering your administrative skillset? The Insurance Department is seeking an experienced professional to join our Office of Market Regulation. This position gives you the opportunity to serve as an Assistant Director for the Public Engagement and Program Support Office. You will play a pivotal role in supporting the management and operational functions of the Office of Public Engagement as well as the Office of Market Regulation. Make your career aspirations a reality with us!

As the Assistant Director, you will be assisting with the administration and implementation of various programs, policies, and procedures designed to enhance consumer engagement and ensuring effective regulatory practices. You will have the opportunity to work closely with both the Director of Public Engagement and various stakeholders to facilitate smooth operations and achieve departmental objectives. You will be tasked with:

• Program development and coordination
• Consumer engagement
• Event management
• Communication and outreach
• Administrative support
• Reporting and documentation
• Vendor and facility management
• Special projects and training
• Meeting coordination

Our ideal candidate will have the ability to:

• Communicate effectively, verbally and in writing
• Establish and maintain effective working relationships
• Prepare policies and procedures
• Proficiently navigate PC/applications/systems
• Prepare and deliver presentations
• Evaluate and improve program processes
• Create written communication
• Apply strategic goals and objectives
• Travel frequently, as required, including overnight travel

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Work schedule may require evening hours and overnight travel
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week (Monday and Friday). In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Administrative Officer 2; or
• Four years of experience in progressively responsible and varied office management of staff work in public or private organization, including experience in personnel management budgeting or procurement; and such training as may have been gained through graduation from a four-year college or university; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.