Customer Strategy & Engagement Solutions Advisor

Shift: 7:00AM - 4:00PM Monday-Friday Flexible hours/3 Days in office/2 Days remote

Location: Lombardi Ave Green Bay, WI 54304

General Summary

The Customer Strategy and Engagement Solutions Advisor is responsible for supporting the sales efforts of FedEx Transportation Management. This position is responsible for the initial analysis of incoming RFI's and RFP's and will support sales in pursuing these opportunities. This includes the creation of detailed P&L's to be used internally and pricing files to be provided to the customers. This position will participate in solution design, pricing, proposal and presentation creation, sales collateral, sales reporting along with general sales support.

Primary Responsibilities

• Work with sales, lines of service, and opco's to design creative business solutions.
• Facilitate sales leads through the solution design, proposal and pricing process.
• Completion of RFI and RFP responses.
• Develop, maintain and utilize pricing model in coordination with sales process.
• Develop and maintain libraries for sales/marketing content, RFP and RFI responses, and PowerPoint presentations.
• Create reporting for sales pipeline and other ad hoc reports as requested.
• Create and manage inputs for detail and accuracy, customize formatting, and create and run reports in Salesforce for all Managed Transportation and Consulting opportunities.
• Perform other duties as assigned.

Education/Experience

Minimum Education

• Bachelor's Degree in Logistics, Supply Chain, Business, Economics required.

Minimum Experience

• Five (5) - seven (7) years Solution design, Sales support, Implementation, Project Management, Facilitation, Strong MS Office Suite required.
• Knowledge Skills and Abilities
• Strong communication skills (oral and written) to organize ideas and to make clear, logical and persuasive presentations.
• Strong interpersonal skills to develop and maintain effective relationships with management.

Physical/Cognitive Requirements

With or without accommodation:

1. Ability to follow policies and procedures.
2. Ability to read, write and interpret information.
3. Ability to add, subtract, multiply and divide.
4. Ability to use hands to manipulate, handle, or feel.
5. Ability to sit/walk/stand for up to 10 hours per day.

Working Conditions

Condition will be mainly in an office environment with occasional work in warehouse environment.

ADA

The Company is committed to making reasonable accommodations for qualified individuals with disabilities in accordance with the ADA and any other applicable federal, state, or local laws. If you require an accommodation to perform the job, now or in the future, please contact your Human Resources Representative. Upon request, Human Resources will engage in an interactive process with you to determine whether or not a reasonable accommodation is available.

Disclaimer

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.