Senior Data Operations Analyst - 133285

Under the general direction of the Director of Advancement Data and Business Systems, the Senior Data Operations Analyst assesses and assists in the maintenance of information in Advancement's CRM database related to constituent biographical and demographic data. This position applies knowledge of business intelligence practices to perform comprehensive data analysis for business decision making. The Senior Data Operations Analyst assists in the resolution of complex problems in collaboration with teams internal to Advancement. The Senior Data Operations Analyst ensures integrity and congruence in CRM database. This position is also responsible for supervising and prioritizing workload for junior staff members of the Advancement Data Team, including student employees.

• Working knowledge of business intelligence functions and analytics.

• Working knowledge of relevant internal databases, BI applications and tools. Ability to produce reports and documentation.

• Demonstrated analytical and problem-resolution skills.

• Detail oriented, with demonstrated organizational skills.

• Demonstrated written and verbal communication skills with the ability to convey complex information in a clear, concise manner.

• Demonstrated interpersonal skills for effective collaboration with professional and technical staff. Professional, highly-developed interpersonal skills including tact, diplomacy, flexibility and skills in dealing with politically sensitive situations required.

• Ability to train staff at a variety of technical skill levels.

• Proven ability to serve as a technical resource providing advice and counsel on data intergriy issues

• Thorough understanding of the relationship between data quality and consistency and the broader Business Intelligence process.

• Demonstrated skill in understanding of quality service and group process with proven ability to work as part of a team and build consensus and collaboration. Ability to lead, mentor, and train others; willingness to share skills and techniques with peers and colleagues.

• Proven track record in analyzing, developing and proposing business process improvements using quantitative and qualitative analytical techniques.

• Demonstrated competency and commitment to equity, diversity and inclusion.

Job offer is contingent upon satisfactory clearance based on Background Check results.

Must be willing and able to travel.

Must have access to reliable transportation.

Overtime may be required.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

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UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
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Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace