Program Specialist

• Ability to develop and balance multiple relationships and achieve results.
• Basic presentation and facilitation skills.
• Excellent project and time management skills.
• Exceptional written and oral communication skills.
• Strong initiative and drive for results.
• Ability to work independently and as part of a team.
• Understanding of social media platforms.
• Proficiency in Microsoft Office.
• Ability to create professional flyers for events.

Bachelor's degree in Business or a related field, with a minimum of four years of experience in program/project development or an equivalent combination of education and experience.

• Master's degree with a concentration in Information Technology and Management or Higher Education.
• Prior experience in Higher Education is preferred.

• Collaborate with the Graduate Program Director to manage various aspects of the ITM program.
• Assist with student management and recruitment efforts.
• Work with faculty and campus administration to support the degree program.
• Manage business relations for ITM internships and full-time job placements.
• Managing the student workers for the IS Excel Lab. Includes posting job in Handshake, reviewing resumes, approving timesheets.
• Ordering supplies and promotional items, submitting reimbursements and reconciling accounts
• Collect, manage, and summarize data related to internships and job placements.
• Collect and compile resume book for active students and alumni
• Support recruiting and placement efforts in collaboration with the JSOM Career Management Center (CMC).
• Build and maintain relationships with campus partners, including Admissions, Academic Advising, Career Center, and Undergraduate Programs.
• Generate reports such as enrollment, Dean's, internship, and job placement reports.
• Assist with departmental processes including syllabi review, faculty mentor assignments, and assessment data collection.
• Assist in planning and executing recruitment activities, ad campaigns, web and search engine campaigns, student testimonials, and scholarship management.
• Prepare and manage email campaigns for prospective students.
• Plan, organize and attend events for current and prospective students, including orientations, mixers and info sessions.
• Create marketing materials and flyers for various events.
• Assist with updating and managing website content.
• Manage social media updates across platforms, including LinkedIn.
• Provide guidance and support for student internships and placements.
• Grade internship assignments and manage eLearning courses.
• Create and analyze surveys for data collection from current students.
• Track engagement and input data for I&E reports.
• Respond to inquiries from prospective students regarding the program, transfer requirements, and scholarships.
• Perform other duties as assigned.