Dining Specialist, New York City - Velocity Black (Remote)

Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.

By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.

What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.

We are looking for someone passionate about the hospitality industry with strong existing knowledge of what it takes to be the most high-value-add concierge. The ideal candidate will be an energetic, ambitious and determined person who wants to take their career in the customer service and concierge space to the next level

We are looking for someone passionate about the restaurant industry with extremely strong existing knowledge and relationships with some of the best restaurants in New York City. The ideal candidate will be an energetic relationship builder and have great knowledge and connections in the restaurant scene.

General Responsibilities:

• Communicating with clients, restaurants, and team members to deliver primetime reservations at the best restaurants in NYC

• Sourcing ideas for content to submit to our content team on a weekly basis

• Develop new relationships with restaurants and nightlife venues in NYC

What we are looking for:

• Experience working with high net worth clients

• Strong knowledge of the NYC dining industry

• Strong existing relationships with top-tier restaurants in NYC

• Experience building relationships and partnerships with dining and nightlife venues in NYC

• Entrepreneurial, problem-solving attitude

• Excellent, clear, and effective verbal and written communication skills

• Experience working in a collaborative and transparent environment

• Ability to work in high-pressure environment with tight deadlines

• Flexible working hours - available to work on evenings and weekends

Basic Qualifications:

• High School Diploma, GED, or Equivalent Certification

• At least 1 year of Retail, Sales, or Customer Service experience

• At least 1 year of experience within the dining industry in New York City

Preferred Qualifications:

• Bachelor's degree

• 2+ years of experience within the dining industry in New York City

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).