Inventory & Shipping Specialist

As the Inventory and Shipping Specialist you must have the ability to complete data entry in both customer and company systems of record, perform double checks, assist customers with product location and delivery times. As the go-to person in the warehouse for inventory, you will be working with the warehouse team, our customers, as well as those in customer support and order fulfillment. As this position is fast paced, your day will go very quickly as you provide correct shipping paperwork and excellent customer service. You may also serve as load planners for all of our highest priority customer deliveries.

Monday - Friday 8am-430pm

Are you ready to embark on a thrilling career that combines innovation, efficiency, and global impact? Look no further than joining a leading chemical logistics and transportation company-Rinchem. As a vital player in this dynamic industry, you'll experience firsthand the unparalleled opportunities it offers. You'll be at the forefront of revolutionizing supply chain management and ensuring the safe and reliable transportation of crucial chemicals worldwide. Work alongside a diverse team of experts, collaborating on cutting-edge solutions that drive sustainability, optimize operations, and adhere to stringent safety standards. With each day presenting new challenges and chances for growth, a career in chemical logistics and transportation promises not only a stimulating work environment but also a chance to make a lasting difference in the world. Rinchem is an innovative chemical management solutions provider with proven expertise in creating and managing safe and efficient supply chains for high purity and pre-packaged chemicals, gases, and hazardous goods. Rinchem works with Fortune 500 and regional customers in exciting industries like semiconductors and electronics, biotech, pharmaceutical, aerospace and defense, and other manufacturing industries to streamline some of the most complex and demanding supply chains. Rinchem has active operations in the United States, Israel, South Korea, Taiwan, Ireland, and Malaysia. Founded in 1976, Rinchem provides its customers with world-class warehousing, trucking, international freight forwarding, logistics technology, and data analytics to bring the highest performance and value to its clients' supply chains. The company manages a diverse network of temperature-controlled and hazardous material warehouses in locations across the globe. Additionally, Rinchem has an extensive team of hazmat-trained drivers and a fleet of nearly 800 specialty vehicles including temperature-controlled, hazmat-customized trucks and trailers. Rinchem's transportation and warehousing network are linked through the company's proprietary, web-enabled software Chem-Star that provides customers with real-time visibility into inventory location and status. In 2022, Stonepeak Partners, a leading alternative investment firm specializing in infrastructure and real assets, announced a definitive agreement to acquire a majority stake in Rinchem. This partnership allows Rinchem to tap into Stonepeak's deep experience in owning and growing mission-critical infrastructure businesses globally. Join Rinchem and be part of shaping a brighter future for global technology.

* Great people and a great place to work.

* Exciting and challenging work that helps build the future of technology from the foundation up.

* Flexible working environment where you can fit life around work-we call that balance.

* Opportunity to further your career and advance your skills.

Some of your duties will include:

• Perform inventory receipt entry in the Chem-Star WMS and/or customer system(s) of record.
• Processes specialized customer transactions in Rinchem's and/or customer system(s) of record (Hold, damaged, disposition)
• Performs inventory cycle counts and enters customer reconciliation reports in the Chem-Star WMS and/or customer system(s) of record.
• Research inventory discrepancies
• Performs quality checks on outbound, staged shipments.
• Answers basic questions about delivery and inventory for warehouse, customers, and internal customer experience team
• Provides truck driver directions.

Receives and makes calls for LTL appointments.

• Schedules Rinchem dock appointments for both internal and external customers
• Answers emails regarding basic questions about inventory, transportation scheduling, etc. (internal and external customers)
• Generates specialized shipping paperwork (BOLs, Manifests, IATA, IMDG) that may include calculating truck weight and determining load capacity. Performs general administrative work for the CSC that includes, but not limited to the following:
• Entering Perfect Order Index (Quality Records) for Warehouse
• Opening & routing mail for warehouse
• Responsible for Visitor's log, filing/record retention
• Archiving records and managing facility office supplies
• Acts as liaison with service center visitors
• Trains backup [or 2-in-a-box] to perform all functions for their assigned responsibilities.
• Enters Customer Records and handles PO Process with Customer

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation at any point in the application process, please contact us via email at accommodations@rinchem.com so we can connect you with someone that can assist you. Please be aware that this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests and communications.

Our aim is to foster a culture where every member of Rinchem feels valued, supported, and inspired to achieve individual and corporate goals with character, competence, and commitment. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability status, political affiliation, veteran status, and socio-economic background.

You should have the following:

• Strong data entry skills
• Strong attention to detail

Experience and Education:

• High School Diploma or GED
• Some college preferred.
• At least 3 years of customer service experience

Communication Skills:

• Ability to initiate and maintain relationships with internal and external customers.
• Ability to create accurate, meaningful, and professional correspondence.

Computer Skills:

• Ability to learn system(s) of record.
• Accurate data entry
• MS Office suite skills and experience (MS Word, MS Excel, MS Outlook, and MS PowerPoint)
• Familiarity with Non-conformance reports and system and ability to help determine root cause and make suggestions for continuous improvement.

Other Skills and Abilities:

• Ability to work both independently and in a team-oriented, collaborative environment is essential.
• Self-directed and motivated; able to take initiative on one's own
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Ability to absorb new ideas and concepts quickly.
• Ability to obtain IMDG, IATA, and other Regulatory Certifications as needed. (We will train you!)
• Must be able to handle flexible schedule.