Credit & Collections Specialist

Encompass
401(k)
United States, Georgia, Lawrenceville
775 Tipton Industrial Drive (Show on map)
Jan 07, 2025
Description Credit & Collections Specialist See What We're All About Encompass is one of the country's largest suppliers of parts to repair products throughout the home. At our distribution centers located in Georgia, Florida, New York, Texas, and Nevada, we stock parts from 250+ world-leading brands like Whirlpool, GE, Samsung, LG, Sony, Panasonic and Vizio. We are proud of our long history in the aftermarket supply chain and the opportunity to serve our valued customers. From our beginnings in 1953 as a parts supply house for television tubes and antennas, we have grown to be an industry leader supporting all segments of the supply chain in multiple product categories representing world-leading manufacturer brands. We have a friendly and engaging workplace atmosphere that revolves around teamwork and adaptability. You won't experience the typical office life here; we work hard and play hard (and sometimes dance too!). To us, each one of our team members is a VIP and we treat them as such. If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today! Perks The Encompass Family - check out Who We Are to become a part of it! Team member appreciation events and recognition programs Casual dress code All the traditional benefits like health insurance, life, short- and long-term disability - we care about your wellbeing! 401k/401k match, and paid time away - we'd love you to stay with us forever! Discounts on all our merchandise plus a variety of other cool special deals with area businesses. The Jobat aGlance As theCredit & Collections Specialist,youwill workclosely with a portfolio of our valued customers to ensure payments are made within payment terms and follow up with customers when payments are past due.You willalsoconductaccount reconciliations, account research andestablish strongrelationships withcustomers. A Typical Day Review aging reports and contact customers with past due balances to arrangepayment Contact major account customers,research,and resolve issues associated with complexaccounts Cash Application Research account discrepancies and resolve customer complaints/concerns Perform routine account reconciliations including determination whether or not debits or creditsneed to beissued To Land This Opportunity Ability to perform tasks and interact with people at all levels within and outside the organization; must determine which items require referral to supervisor orothers Strong understanding of fundamental account concept and systems in a multi-location/entity environment Intermediate Excel skills - to include creating and usingspreadsheets Strong problem-solvingskills;ability to present alternatives when standard procedures do not apply Strong organization skills with the ability to multi-task, prioritize work and meetdeadlines Excellent communication (verbal and written) and organization skills. Excellent customer service skills Strong attention to detail About Your Future Team Workhard and play hard is our moto!We like to promote a family atmosphere by celebrating each otherwith birthdays and holidays and sometimes just because.Lots ofpotlucks, off-site luncheons, goodies, and desserts is the way weroll. Encompass Supply Chain Solutions, Inc., welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.