Patient Access Specialist (37.5 hours per week) #3212

Position Summary:

The Patient Access Specialist arranges for the efficient and orderly registration and scheduling of patients throughout the medical center.

This position would be Physician or Specialty group Clinic

Schedule: Variety of shifts including weekends/nights and holidays

37.5-40 hours per week

Shift Times between 7AM - 7PM

Weekends: Rotating

Benefits: RAMC provides a comprehensive benefits package

Education and Training Required:

High school graduate or equivalent.

Experience:

Experience working in a hospital or other medical environment is preferred.

Special Knowledge, Skills and Abilities:

Good organizational skills.

Good time management skills and can prioritize tasks.

Excellent hand written and oral communication skills, grammar, punctuation, and style.

Ability to use the following equipment: personal computer, fax machine, photocopier.

Excellent communication skills.

Ability to work independently.

Resourceful; is aware and utilizes the resources that are available.

Ability to multi-task and handle stressful situations in a calm manner.

Basic computer knowledge.

Excellent customer service skills.

Reception and/or switchboard experience.

Physical Requirements:

Continuously sits at a desk.

Frequently stands to perform tasks.

Occasionally lift up to 10 pounds while handling patient charts, x-rays, copier paper, etc.

Occasionally push/pull with up to 50 pounds when moving carts with patient charts or x-rays and maneuvering wheelchairs.

Occasionally climbs a 2-step stool, balances, bends below and to the knee, kneels, crouches/squats, twists and reaches overhead to access cabinets.

Frequently reaches in front of the body to perform tasks.

Occasionally uses controls/levers/knobs/switches to access charts or turn on/off equipment.

Continuously requires fine motor skills for computer/keyboard, copier, and telephone operation.

Frequently handles objects such as pencils, staple pullers, staplers, etc. to perform duties.

Sight:

Constantly requires visual acuity with correction to 20/40 to read written and computer information.

Frequently requires a vision of colors to perform tasks.

Cognition/Communication:

Constantly and effectively communicate with other staff, physicians, volunteers and customers using hearing skills, comprehensive speech, simple and complex writing and reading skills.

Frequently requires a vision of colors to perform tasks.