New

Advising Specialist

Howard Community College

$28.93

United States, Maryland, Baltimore

Jan 16, 2025

Position Details

Position Information

About Us	Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title	Advising Specialist
FLSA	Non-Exempt
FT/PT	Part Time
Hours Per Week	25
Work Schedule	25 hours within operating hours, varies
Position Salary Range	$28.93
General Responsibilities	The advising specialist is responsible for providing information to students about academic advising and will coordinate communication, activities and events aimed at enhancing retention at the college. They will provide students with academic planning and advising support, and interventions that they need to be successful in their academic careers. The advising specialist will cultivate strong relationships with internal and external stakeholders to support and assist students in their academic journeys and serve as the advising office liaison with the Howard Hub. A successful academic specialist supports both students and advisors within the Advising Office.
Work Performed	Identifies, advises, and informs students, providing comprehensive support and clear communication to ensure credential/degree completion. Manages assigned caseload, making referrals, and connecting students to college, community support and resources (e.g., disability support services, career services, transfer services, military and veteran support, financial assistance, and basic needs) and ensures follow-up for service completion. Employs technology to assist students with navigating the support and resource processes at the college and within the community. Delivers ongoing quality communication and customer support through consistent and effective outreach and follow-up (phone and digital), ensuring regulatory compliance. Collaborates with public relations and marketing to create, maintain, and promote advising resources for students. Provides administrative support for the advising office, including data development and entry, student file maintenance, and reporting. Creates a warm and welcoming environment for students. Serves as liaison to the Howard Hub. Updates and tracks grant reporting on student award allocation, persistence, and completion. Works with the planning research and organizational development (PROD) office to ensure accuracy in assessment and reporting.
Minimum Education Required	Bachelor's degree
Minimum Number of Years Experience Required
Other Knowledge Required	Minimum bachelor's degree or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. All degrees must be from a recognized institutional accreditor. Knowledge of Ellucian Colleague information system preferred. Experience coaching or advising students, or similar human services. Competency in organizing data and preparing reports. Proficiency with Microsoft Office applications (Outlook, Teams, Word, and Excel). Excellent interpersonal, written, and oral communication skills; confidence speaking with individuals from diverse backgrounds. Self-motivated with the ability to work independently and set priorities to achieve goals and objectives. Demonstrated ability to foster a cooperative team-focused work environment. The ability to contribute to a dynamic, student-focused team culture that delivers excellent customer service and personal attention to students and families. Commitment to diversity. Champion for equity. Ability to manage a multitude of tasks in a fast-paced student-oriented office required. Ability to maintain strict confidentiality of work-related information and materials while abiding by state and federal privacy laws including FERPA. OTHER REQUIREMENTS Regular attendance and an ability to work mornings, evenings, and/or weekends consistent with college needs. Criminal background check. Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.
Working Conditions	Work extended hours during peak periods, including evening and some Saturdays. Extensive follow-up work, database use, responding to inquiries, meetings, etc. Ability to manage changing priorities in a fast-paced environment. Flexibility required.
Division	Advising & Retention - NEW
Department	Advising

Posting Detail Information

Posting Number	NB184P
Number of Vacancies	1
Best Consideration Date	11/08/2024
Job Open Date	10/25/2024
Job Close Date	11/15/2024
Open Until Filled	No
Applicant Instructions	*Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings	https://howardcc.peopleadmin.com/postings/4327
EEO Statement	Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.