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Patient Services Representative - OBGYN (Pasadena)

University of California - Los Angeles Health
United States, California, Pasadena
Jan 16, 2025
Description

As an Administrative Assistant III, responsible for patients
scheduling, admissions, and therapeutic procedures: obtaining insurance
authorizations, answer, screen and respond to incoming calls, prepare all
documentation, charts, encountering and other information needed for physician
clinics, schedule patient needed appointments, x-rays, surgery, and tests.
Prepare all necessary documents and forward to appropriate departments
including insurance authorizations, charge documents and reconciliations and
disability and worker's compensation forms. Explain charges to patients and
assist patients with billing questions, communicate directly with department
billing and Physician Support Services. Serve as a liaison between patients,
physicians, nursing units and other UCLA departments. Prepare daily, weekly,
and monthly reports, as needed. Responsibilities also include providing support
in appointment scheduling, pre-registration, patient reception, cash collection
and other related duties. The AAIII will travel and work at department clinics
throughout the community as assigned by the supervisor for coverage. Other
duties, as assigned.

Salary Range: $29.42 - $42.14 hourly
Qualifications

Required:


  • Demonstrated general knowledge of OB/GYN procedures and
    terminology.
  • Demonstrated basic knowledge of third-party insurances,
    government programs and other insurance agencies for purposes of assigning
    financial class codes and obtaining any necessary authorizations.
  • Ability to research medical diagnosis and procedure codes in
    CPT Code book and ICD-9_CM code book.
  • Demonstrated computer skills including word-processing, use
    of spreadsheets and data entry.
  • Ability to understand and
    correctly use technical terminology, correctly identify and extract data from
    hospital records, enter data on flow sheets or in computer and maintain study
    records.
  • Ability to communicate
    effectively with medical, nursing and administrative personnel, both verbally
    and via written reports and memos
  • Knowledge of Microsoft Office
    Programs including Word, Excel and Outlook
  • Skill and experience in
    composing clear and understandable written memos and reports using correct grammar.
  • Skill in prioritizing
    assignments to complete work in a timely and accurate manner.
  • Skill in communicating with
    patients, families and referring physicians with diploma.
  • Ability to establish and
    maintain cooperative working relationships with physicians, residents, research
    associates, fellows, students and staff, as well as outside granting agencies.
  • Superior typing skills to
    prepare correspondence, reports and other written materials with speed and
    accuracy.
  • Skill in prioritizing
    assignments to complete work in a timely manner when there are changes in
    workload and assignments, pressures of deadlines, and/or a heavy workload.
  • Ability to work flexible hours
    and travel to department clinics, as assigned.

Preferred:


  • Knowledge of University's
    Electronic Medical Record System
  • Fluent in Spanish
  • Bachelor's degree
Applied = 0

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