Design Researcher

DESIGN RESEARCHER

ABOUT INSPIRE MEDICAL SYSTEMS

Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients' lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve.

WHY JOIN OUR FAST-GROWING TEAM

At Inspire, we value people - your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering hybrid work schedules, excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement.

If you're passionate about making a difference in people's lives and want to work with innovative technology, come be a part of our great team!

ESSENTIAL JOB FUNCTIONS

We are recruiting for a Design Researcher to join our team. In this role, you will be designing, developing, and delivering qualitative research and report-outs based on business needs and translating customer needs into user experience designs. You will own the Research Operations process, including vendor relations, scheduling, partnering with Legal on NDA's, MSA's, and SOW's. You will also be Utilizing Human-Centered Design, Outcome Driven Innovation (ODI), Agile, and other processes, to lead research and operations on Inspire's product(s) in close collaboration with product development and marketing.

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE

• Own and create processes and procedures for Design Research Operations, including but not limited to establishing MSA's, SOW's, NDA's (in partnership with Legal)
• Cross functional collaboration with multiple teams to manage research operations, understand business needs and drive decision making or down selection process.
• Recommend strategic research approaches based on business needs.
• Create learning plans, discussion guides, conduct expert interviews, and/or recommend other research methods based on business needs (card sorting, A/B testing, etc)
• Synthesize research findings to uncover and articulate insights that will inform and inspire design.
• Lead cross functional teams through the synthesis, ideation and down selection process - distill down information to focus on the most important insights, linking them together in frameworks or principles for design.
• Shape and contribute to strategic, systems thinking based upon insights gathered through research.
• Exceptional communication and storytelling skills; fluency and confidence in inspiring teammates and clients with user-driven rationale
• Evangelize for Dovetail usage across the organization

WHAT YOU CAN BRING TO OUR GREAT TEAM

Required:

• Bachelor's degree
• 4+ years of experience in a similar role, including research operations and Dovetail experience
• Familiarity in full range of human-centered research and design techniques, including research methods, personas, journey maps, site mapping, user flows, card sorting, tree studies, interaction design using wireframes, prototyping (low- and high-fidelity) and usability testing.
• Experience participating in Agile (or other iterative methodologies) development teams as the individual who is accountable for the user interface design
• Ability to travel up to 25%

Preferred:

• New product development experience
• Medical Device Experience

BENEFITS AND OTHER COMPENSATION

Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered):

• Multiple health insurance plan options.
• Employer contributions to Health Savings Account.
• Dental, Vision, Life and Disability benefits.
• 401k plan + employer match.
• Identity Protection.
• Flexible time off.
• Tuition Reimbursement.
• Employee Assistance program.
• All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program.

Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Inspire Medical Systems is anequal opportunityemployer with recruitment efforts focused on ensuring a diverse workforce.Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com

Inspire Medical Systems participates in E-Verify.