Director of Security Operations

Company Overview:

The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that "we are a family organization that promotes respect and embraces diversity".

Job Summary:

The Director of Security Operations will lead the security officer and life safety services at a large Client Portfolio. This position is hands-on and responsible for the oversight and direction of the operation and performance of a specific Client Portfolio in New York City, in our fast paced, complex, employee centered, and highly successful company.

Essential Duties and Responsibilities:

* Providing strong leadership to our both external clients and employees

* Ensure services are provided to meet all client expectations and contract requirements

* Must be an effective communicator to staff, internally and with clients alike

* A hands-on position at every level

* Be a Leader!

* Able to operate and lead in a union environment

* Concierge and Hospitality services are a large part of the services performed

* Provide recommendations and implement actions for positive and negative personnel actions for those staff members under his/her direct supervision

* Drive performance by retaining, developing and recruiting top talent to ensure the Portfolio has key leaders in operational roles and responsibilities

* Facilitate payment of invoices with Client accounts

* Provide immediate response to emergencies and issues that arise

* Follow/coordinate/develop emergency response, business continuity planning and procedures

* Prepare required reports, as required

Candidates should possess some of the following verifiable experiences.

* Law enforcement experience at an executive/management level or Private or Corporate security experience is strongly desired

* Bachelor's degree / law enforcement related degree

* Participate in the company's pre-employment screening process

* Ability to work in a fast paced, customer service environment

* Excellent time management skills and the ability to prioritize and problem solve

* Good computer skills including all Microsoft Office applications

An Equal Opportunity Employer --- M/F/D/V