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Critical Facilities Engineering Manager

JLL
United States, Washington, Redmond
Jan 18, 2025
Pay: $129500 - $135000 + 20% annual target bonus
Schedule: M - F; day shift (on-call as needed)
Location: Redmond, WA | Meta Campus

Relationship to Other Positions
Reports to the Senior Engineering Manager and works directly with Meta cross functional teams, vendors, and the team of Building Engineers.

Job Overview
The Critical Facilities Engineering Manager will provide their employees with a daily work environment consistent with Meta's culture and high standards. Responsibilities will include, but are not limited to; management and supervision of an engineering crew, ensuring efficient equipment operation and maintenance execution, involved in new-build and retrofit design, controlling budget, maintaining MSA SLA/KPIs, manage vendor partners, Change@ reviews, and critical system design consulting.

Job Functions
Direct management of all building maintenance and operations in assigned properties

Direct and maintain an effective operation and general maintenance program with accurate, up-to-date records including, but not limited to; HVAC, electrical, plumbing, and life safety systems

Train facility engineering staff, including but not limited to; building systems, equipment function and purpose, operation, maintenance procedures and Meta standards

Maintain current and historical preventive maintenance and repair records on all equipment and systems

Maintain ethical, professional, and courteous relations with contractors and building occupants

Provide prompt and courteous response to tenant requests within the guidelines set forth by JLL/Meta

Assist in the establishment, implementation, and maintenance set forth by Meta, JLL, and the property management teams

Monitor, audit, and approve engineering personnel time sheets

Adhere to all Meta, JLL, and building property management policies and procedures, perform all duties in a safe manner, and help ensure compliance with city, state and federal safety and environmental laws, codes, standards and regulations

Actively participate in required training activities and seminars

Utilize an inventory control programs with appropriate parts stocking levels with accurate and timely records of receipts and issues

Provide engineering staff with correct equipment, tools, and training as appropriate for assigned tasks

Implement long-term strategic plans in keeping with Meta and JLL objectives

Evaluate and provide feedback to the Senior Engineering Manager on engineering staff performance and assists with end of year reviews

Establish, implement and adhere to procedures for prompt and courteous response to all Meta employee generated mechanical, electrical, plumbing, lighting or other technical issues

Coordinate activities of engineering related vendors and contractors while assuring it meets Meta and JLL standards

After hours availability for engineering emergencies

Provide coordination, direction, and support to each assigned employee to ensure the success of the individual

Ensure the documentation and electronic file systems are in accordance with the standard practice of Meta

Recognize opportunities to reduce maintenance expenses without compromising customer satisfaction and prepare recommendations

Provide information and direct input in major fiscal activities, including budget preparation, financial planning, variance analysis, expense justification, and bidding evaluation

Utilize computer equipment to compose routine correspondence, handle high volume of electronic mail, spreadsheets, and report generation with a high level of professionalism

Assume additional responsibilities as delegated by the Senior Engineering Manager in alignment with Meta and JLL operations

Generating and approval for system specific Standard Operating Procedures (SOP)

Generation and approval of Method of Procedure (MOP) and Permit To Work (PTW)

Job/Skill Requirements
Proper response procedures for emergencies, maintains calm demeanor in emergency situations, and effective communication with cross functional teams

Meets highest attendance and punctuality requirements

Efficient prioritization to meet deadlines and Meta's expectations

Operates laptop, smartphones, and other office equipment

Interact with employees, visitors, and contractors with poise and diplomacy

Apply principles of rational systems and deal with situations where only limited standardization exists

Possess initiative to assume additional responsibilities

Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, BlueBeam, and other requested software programs

Communicate effectively both verbally and written

Possess excellent grammar and proofreading abilities

Read and comprehend MEP drawings, technical manuals, equipment submittals, and design documents

Ability to provide feedback during construction planning meeting, design development review, and quality assurance for installed equipment

Ability to function autonomously

Read and understand a variety of instructions (including written, oral, or schedule forms)

Perform mathematical computations related to building operations for problem solving building comfort and operation issues

Display computer efficiency to adapt to changing requirements within the engineering programs

Experience Requirements
5+ years in relatable technical fields

2+ years management experience including at least one year in property or facilities management, and demonstrated leadership experience

Experience with building automation and HVAC troubleshooting

Strong initiative, customer service orientated, and ability to function as part of a complex team

Budget development/management, vendor management and administration experience required

Worked within lab and cleanroom environments (recommended)

Experience working within high stress and demanding environments

Working Environment
Work indoors approximately 90% of the time and outdoors approximately 10% of the time

Use olfactory, auditory, and visual senses

Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays

Work overtime and after hours as business needs deem appropriate

Emergency response to limit operational downtime
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