District Manager, Retail Stores - Relocation Available

Are you ready to build flourishing management teams, motivating them to exceed sales goals across retail stores? If so, then a District Manager position at Spectrum may be right for you.

At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions, including Spectrum Internet, mobile, TV, and voice.

BE PART OF THE CONNECTION

As a District Manager, you can expect to inspire teams of territory and store managers responsible for building, owning, driving a sales and retention culture across the district to meet and exceed budgeted sales and revenue goals. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.

WHAT OUR DISTRICT MANAGERS ENJOY MOST

• Building employee engagement and high performing teams by recruiting, training and retaining the best talent.
• Mentoring Territory Managers and their teams. Managing, coaching, developing and motivating store management and their teams to achieve their performance objectives.
• Communicating overall plans, strategy, and matrix requirements to leaders, monitors and evaluates results.
• Creating an environment of continuous learning and development where employees can enhance their skills and maximize their potential through coaching, training and objective performance management.
• You will be supported by experienced Directors in a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each other's successes.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • 7+ years of sales and customer service experience.
  • Background as a Director or District Manager in a destination shopping environment.
  • Experience launching and managing multiple retail locations.
  • History of identifying sales trends and risks, effectively communicating findings to leadership, and collaborating on response plans.
  • Proven ability to manage multiple projects simultaneously while providing status updates and achieving successful outcomes.
  • Demonstrated success in building a strong sales culture and high-performing teams with a solid customer orientation.
• Skills:
  • Ability to read, write, speak, and understand English clearly and professionally.
  • Excellent communication skills for engaging with employees, customers, and suppliers in person, on the phone, and through written communication.
  • Analytical, statistical, and deduction skills for making qualitative judgments about training, education, and development resources.
  • Strong organizational and prioritization skills to handle multiple tasks and projects effectively.
  • Proficient in designing and documenting processes and procedures.
  • High comfort level with personal technology, including mobile devices and personal video platforms.
  • Proficiency in personal computer software applications.
  • Effective interpersonal, leadership, influencing, and presentation skills to build strategic partnerships across organizational levels.
  • Proven ability to adapt to change and lead change management initiatives.
• Education: Bachelor's Degree or equivalent work experience
• Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle and ability to meet Charter's motor vehicle requirements
• Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
• Schedule: Travel and flexibility to support store hours as business needs dictate.

Preferred Qualifications

• Knowledge of all functions and related tasks in the area of sales culture and customer relations
• 8+ years of Management Experience

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary, and lucrative incentives.
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed
• Total Rewards: See all the ways we invest in you-at work and in life

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