Sr DevOps Engineer

JOB SCOPE

As a Sr DevOps Engineer in Platform as a Service for on-premises cloud, you will be responsible for ensuring the reliability, availability, and scalability of our PaaS infrastructure, IaaS platforms, cloud management platform, CI/CD pipeline, automation, and tooling. You will work closely with our development, operations, and security teams to design, implement, and maintain a highly available and secure PaaS platform and managed services systems. Your primary focus will be on design, developing, and maintaining the service catalog, CI/CD pipelines, and automation required for our IaaS and PaaS offerings, ensuring high availability, reliability, and performance of our services. You will be responsible for design, development, and maintenance of automation to deploy current and new technology platforms with limited manual intervention. You will be responsible for ensuring that our PaaS platforms, cloud management platform, and other managed services meets the needs of our internal and external stakeholders.

DUTIES AND RESPONSBILITIES

• Design, develop, implement, and maintain Grafana Data Reporting and Visualization with specific familiarity working with VMWare VROPS data collection and presentation.
• Design, develop implement, and maintain a cloud management platform, CI/CD Pipeline, automation, and managed services tools.
• Automate deployment, monitoring, and management of PaaS and IaaS services.
• Ensure that our PaaS and IaaS platforms meets the needs of our customers, including internal and external stakeholders.
• Develop, and implement automated processes for incident management, problem management, and change management in alignment with Charter Incident and Change Management Polices.
• Continuously monitor and analyze the performance of PaaS and IaaS services to identify and resolve issues proactively.
• Works with developers, testers, and deployment teams to create software deployment plans.
• Writes and updates automated scripts for installation of server software products.
• Configures necessary hardware or virtual machines and operating environments as needed.
• Works with developers and hardware teams to update infrastructure and OS for applications.
• Performs production installations and upgrades of server software products.
• Works with developers and infrastructure teams to install or upgrade third party software.
• Monitors a system's performance, and reliability as well as the daily data processing.
• Being a competent problem solver who can identify and resolve complex issues as part of a team.
• Mentors less experienced engineers.
• Participate in capacity planning and performance optimization efforts.
• Participates in project-related stand-up meetings.
• Reviews and provides feedback for all external facing user documentation, including on-line help.
• Provides documentation support as necessary.
• Participate in an On Call rotation to ensure 24x7 support of Cloud Services.
• Perform other duties as requested.

BASIC / MINIMUM QUALIFICATONS

• Bachelor's Degree in Computer Science or technical field or related work experience.
• Minimum five (5) years of Dynamic scripting languages such as Python, Ruby, or Groovy experience
• Minimum five (5) years of Developing container-based applications experience
• Minimum five (5) years of Utilizing version control GIT, Bitbucket experience
• Minimum five (5) years of Linux or other Unix systems experience
• Minimum three (3) years of Developing Cloud Native applications experience
• Minimum three (3) years of Developing web applications using HTLM 5 with CSS 3, Node JS, or Angular experience
• Minimum three (3) years of Automating deployment of applications and systems (Servers, Network Switches, Virtual Load Balancers...) experience
• Minimum three (3) years of Development software such as Python, Ruby, Ansible, C, C++, Java, Go experience

REQUIRED JOB QUALIFICATONS

• Extensive experience packaging and delivering software to a production environment.
• Well-versed in automating software deployments using tools (Python, Ansible, GO).
• Experience with software source control tools such as Perforce or GitHub.
• Experience with Linux shell scripting environments such as bash and awk.
• Ability to write clear technical documentation for use by developers and testers.
• Ability to work under limited direction and handle multiple assignments simultaneously.
• Must possess demonstrated verbal and written communication skills.
• Thorough understanding of the Agile Software Development Lifecycle (SDLC).
• Demonstrated leader that can facilitate and build team consensus and interact with both the leadership and the implementation teams.

PREFERRED QUALIFICATIONS

• Bachelor's Degree in Computer Science, Software Engineering, related field or related work experience
• Experience working in robust software development processes and software configuration management policies - 5+
• Experience working with agile teams utilizing scrum or kanban - 5+
• Experience creating and maintaining virtual machines using VMware or other VM technologies - 3+
• Experience deploying and supporting SQL and NOSQL Databases like Postgresql, MySQL, Mongo - 3+
• Experience supporting InfluxDB, Grafana, ActiveMQ, RabbitMQ, Artemis - 5+
• Experience with Docker and deploying Docker containers - 5+
• Experience with Blue/Green or Canary deployment practices - 3+
• Experience with the Atlassian suite of products such as Jira, Confluence, Chalk - 3+
• Experience with C, C++, Python, Ansible, Go, or Java programming - 5+
• Experience automating the deployment, maintenance, and upgrade of Cloud Infrastructure - 3+