Implementation Specialist (IT Rollouts & Training)
Contract to Hire (W2 Only - No C-C)
Irving, TX (onsite w/ 50% travel)
Are you a detail-oriented professional with a passion for IT system rollouts, training, and process improvement? Do you enjoy working in a fast-paced, collaborative environment where you can make a real impact? If so, this is the perfect opportunity for you!
The Opportunity
Join a dynamic IT Implementation and Adoption team, where you'll play a critical role in deploying and supporting technology initiatives across multiple locations. This role requires a strong communicator and organizer who can coordinate rollout plans, develop training materials, and ensure a smooth transition for new system implementations. You'll work closely with IT development, training, and support teams to bridge the gap between technology and end-user adoption.
Responsibilities
Project Coordination & Implementation:
- Manage multiple implementation projects, including software rollouts, location openings/closures, and company acquisitions.
- Serve as the primary liaison between IT and field organizations.
- Develop project plans, training schedules, and communications for smooth rollouts.
- Coordinate IT and service center resources to meet project objectives.
Training & End-User Support:
- Design, develop, and deliver instructor-led training sessions, both in-person and via webinars.
- Provide hands-on support during and after implementations to ensure user adoption.
- Assist with developing knowledge base articles and best practices for IT support teams.
Process Improvement & Business Analysis:
- Analyze business processes and software applications to identify key training points.
- Organize multiple work tasks, set priorities, and meet deadlines efficiently.
- Collaborate with internal teams to propose solutions that improve workflow and system efficiency.
Requirements:
- Bachelor's degree in Business Administration, Education, Computer Science, or a related field.
- 3+ years of experience in IT implementation, training, or a related role.
- Strong knowledge of business processes, project management, and system training.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)-advanced Excel skills required.
- Exceptional verbal and written communication skills.
- Experience in training development and presenting to small groups.
- Strong organizational and administrative abilities.
- Ability to motivate and persuade teams toward successful project adoption.
Estimated rate low-
$35/hr
Estimated rate high - $37/hr
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
YOH Services LLC
Jan 21, 2025