Remote

Senior Commercial Training and Development Specialist

FinThrive
United States
Jan 24, 2025
About the Role Impact you will make Our Commercial Onboarding Learning & Development Specialist owns the onboarding training program for new commercial team members, ensuing new team members can navigate and use enablement tools and resources, and demonstrate essential selling skills to build and manage their pipeline. This role will manage the entire onboarding training cycle. What you will do Partner with IT and Ops to ensure new hires are correctly assigned permissions, access, and communication about their onboarding Manage, schedule, and track each new team member from day 1 through onboarding completion and continued tracking of time to productivity Apply adult learning theory and andragogy to create engaging curriculum across various methods (e.g., on-the-job training, seminars, simulations, etc.) and delivery styles virtual instructor-led, asynchronous, blended, and live courses within the onboarding program to accommodate different time zones and seller travel schedule Design and develop interactive learning activities, curate digital content, and create multimedia solutions. These can include videos, images, infographics, audio, animations, and social media elements to enhance learning experiences. Manage training materials and suggest improvements Create meaningful engagement and learning opportunities and build reports Build summative and formative assessments to ensure and track learning throughout the onboarding process Collaborate with various departments to schedule and prepare materials and facilitators when necessary Foster connections between new employees and colleagues, promoting collaboration and a sense of belonging What you will bring 3+ years' experience leading, building, and facilitating sales onboarding or similiar programs with multi-modal delivery Experience applying adult learning theory and curriculum design principles to asynchronous methods of learning Excellent communication and team management in presentation, organizational, and management skills across stakeholders and leaners Clear understanding of a typical sales process, sales play, and customer journey Technology Proficiency in learning and enablement technology, Salesforce, and Microsoft products Experience holding non-direct-reports accountable both up and down business matrix Excellence in process documentation Experience working cross-functionally to gather input and meet stakeholder needs What we would like to see Healthcare domain knowledge Currency in latest health care industry, enablement, and learning and development R&D Experience with the following: Seismic Salesforce Digital learning content creation and authoring About FinThrive FinThrive is advancing the healthcare economy. For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive. Award-winning Culture of Customer-centricity and Reliability At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture. Our Perks and Benefits FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits. FinThrive's Core Values and Expectations Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations Physical Demands The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Statement of EEO FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process. FinThrive Privacy Notice for California Resident Job Candidates Know Your Rights Pay Transparency Notice FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations. 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO finthrive.com \| FinThrive Careers \| FinThrive Benefits & Perks \| Physical Demands