Program Manager, Graduate Programs

George Washington University

United States, D.C., Washington

Jan 27, 2025

I. JOB OVERVIEW

Job Description Summary:	The George Washington University School of Business is the professional business school of George Washington University in Washington, D.C. The GW School of Business ( GWSB) is ranked as one of the top business schools in the United States, with globally ranked undergraduate and graduate programs. The purpose of these senior-level positions is to provide coordination and program management. This role will serve as a point of contact for the program, will answer typical and complex program questions from faculty, staff, and students, and will provide functional support and management for the program administration. Functional support could include answering external inquiries, enrollment guidance and basic academic advising, managing web presence and marketing efforts, drafting program materials, managing course evaluations, developing new programming, planning and executing events, tracking spending and processing payments, assisting with fellowship and grant opportunities, preparing and analyzing reports, and similar duties. Often these positions make recommendations to policy and procedure, and they are tasked with outreach to other GW stakeholders in order to assist in maintaining standard operational efficiencies. This position does not have direct reports but often schedules, trains and supervises temporary staff or student workers, or leads other program staff. Typical duties often are administrative in nature, and are under limited supervision or are independent of more senior personnel within the department, or program. This position reports directly to the Assistant Dean, Graduate Programs in collaboration with a faculty director. The position splits time between academic advising, academic administration, and student engagement support. The key responsibilities include: Advising students, faculty and staff regarding academic policies and procedures. Assists with the creation, implementation, and enforcement of program-level, GWSB and university policies. Verifies and approves students' eligibility to graduate. Maintains student degree audits in DegreeMAP and monitors the academic progress of all students. Implements the development of student retention plan, student communication plan. This includes targeted student emails, managing LinkedIn groups, and program specific newsletters. Implements the development of curriculum sequencing for all versions of the programs (e.g., hybrid, online, and on-campus formats). Develops and implements the program course schedule based on course sequencing and student demand. Compiles data and statistics for course demand and current students. Partners with Graduate Programs leadership to development strategic plans for program implementation, enrollment management, and curriculum innovation and development. Provides support for graduate specific co-curricular activities and community initiatives. Supports the development and implementation of the Graduate Programs online and on-campus orientations including the development of the program specific activities; and support of all Commencement activities offered by the program, GWSB, and the University. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:	Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:	Prior program advising/management experience supporting government employees or the military community is preferred but not required. Experience in networking and maintaining professional relationships with key contacts. Experience and ability to connect and recruit from partner organizations leading to the recruitment of candidates to specific programs. Experience in a fast-paced environment with strong attention to detail. Strong leadership and organizational skills as well as ability to handle competing demands. Superior written and verbal communication as well as presentation skills. Experience working with databases (Salesforce/TargetX preferred) and data analysis. Impeccable judgment and discretion in dealing with issues pertaining to confidentiality. Customer service oriented Intermediate Excel Skills
Hiring Range	$57,553.66 - $79,165.63
GW Staff Approach to Pay	How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	School of Business (SB)
Family	Academic Affairs
Sub-Family	Program Administration
Stream	Individual Contributor
Level	Level 2
Full-Time/Part-Time:	Full-Time
Hours Per Week:	40
Work Schedule:	Monday through Friday, 9:00am to 6:00pm
Will this job require the employee to work on site?	No
Employee Onsite Status	Full-Time Remote
Telework:	Yes
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:	Employer will not sponsor for employment Visa status
Internal Applicants Only?	No
Posting Number:	S013557
Job Open Date:	01/27/2025
Job Close Date:
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.