Collections Specialist

PUMA North America, Inc.
United States, California, Carlsbad
Jan 27, 2025
YOUR MISSION Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations. Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary. Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions. Perform ongoing cash collections. Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues. Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices. YOUR TALENT 1+ years of experience Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook Negotiation and problem-solving skills Effective phone/email communication skills Basic understanding of Billing, AR, and Credit and Collections procedures The Hiring range base pay for this position is $24-$26 per hour. This position is a temporary position, 6-month role paid through a third party. Pay may vary depending on job-related knowledge, skills, and experience. SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law. For additional information, please contact: us-hrrecruiter@puma.com