DIRECTOR DINING SERVICES - University of Pittsburgh, PA

Chartwells Higher Ed is seeking an energetic and dynamic Director of Dining Services to lead the EATERY, the largest dining hall on campus (featuring 10 stations including Kosher, Allergen friendly and Plant forward dining options!) You will bring an operations and culinary mindset onto the prestigious campus of the UNIVERSITY OF PITTSBURGH in the heart of the city. You will lead a team of up to 90 UNION employees, serving close to 7,000 meals per day! As a key leader at this growing account, the position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost-effective management that both meets and exceeds Chartwells and client expectations.

The Eatery, The University of Pittsburgh's largest dining facility, has undergone a complete transformation, evolving into an industry-leading dining facility, boasting ten independent concepts and modern integrations designed to offer an unparalleled dining experience. The Eatery feels like a modern, fast-casual restaurant galley trending in urban areas rather than a traditional dining hall.

Table 33 represents the 33 states in Latin America.

Kokumi is a Western-Asian inspired station, featuring Halal-certified proteins, and open-flame, wok-tossed campus favorites like General Tsos and Lo Mein, and Middle Eastern staples like Grilled Kebab, Beef Tagine, and House-Made Hummus.

The Briny Pickle is the new "corner-deli" where the options are endless when ordering your own custom-made sandwiches and salads.

Cucina features rustic and old world-inspired flavors, hand-tossed pizzas, and made-to-order pasta options like Carbonara and Penne Alla Vodka utilizing fresh-made pasta with classic and local ingredients.

FARM STAND is a stop for Home-cooked favorites with a plant-forward focus. Offering classic comfort foods that feature farm-fresh ingredients.

Key Responsibilities:

Manages salaried managers and hourly associates in the Food Service Department
Oversees the overall direction, coordination, and evaluation of the account
Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
Prepares and manages annual budget
Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion contro

Preferred Qualifications:

Five plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control
Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Previous P&L accountability or contract-managed service experience is desirable
Strong supervisory, leadership, management and coaching skills
Ability to communicate on various levels to include management, client, customer and associate levels
Excellent financial, budgetary, accounting and computational skills
ServSafe Certified