Project Manager

Project Manager

Cognizant is looking for a Project Manager and individual who lead the development and implementation of creative, high-quality requirement roadmaps based on Enterprise Chat strategy, goals and vision

If you're like us, you've got big ideas. At Cognizant, we're exploring new ideas every day. We help industry leading companies reinvent their business models and innovate products that create new value-by connecting people with things, insights, and experiences. Cognizant Digital Engineering designs, engineers and delivers digital products and experiences that drive digital-first business models. We offer the most comprehensive digital engineering expertise and client-centric methodology for sustainable innovation.

Job Location: Woonsocket - RI, USA

Product Manager responsibilities

• Lead the Lead the development and implementation of creative, high-quality requirement roadmaps based on Enterprise Chat strategy, goals and vision.
• Manage prioritization, improvements and trade-offs based on experience, user feedback, scope, technical feasibility, and time to market.
• Conduct deep dive analysis of data to identify new enhancement opportunities to guide product improvement.
• Manage backlog planning and development through day-to-day collaboration and decision making with a cross-functional team including engineers, designers and business or subject matter representatives.
• Work closely with frontend/backend engineering teams, design, and stakeholders in an agile environment to deliver solutions to the market.
• Assume end-to-end responsibility for the strategic value, usability, and performance of our solutions.
• Bridge the gap between technical teams and business teams to ensure clear communication and alignment.
• Proactively identify and resolve strategic issues to help the team meet business, financial, and technical goals
• Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture.
• Influence and work with the team to ensure user experience is smooth and intuitive.
• Gather and analyze user feedback and chatbot performance data to continuously improve the user experience and increase engagement.
• Own and manage the backlog; continuously orders and prioritizes to ensure that 1-2 sprints/iterations of backlog are always ready.
• Monitor progress using organized approved tools and provide regular updates to executives and stakeholders.
• Define and analyze metrics that measure and benchmark solution success.
• Drive product launches include working with business stakeholders, engineers, and other cross functional teams across the enterprise.
• Play active role in optimization and process improvements, for teams to easily understand, build, and maintain best in class software systems.
• Provide leadership, technology guidance and mentor others throughout their domain.
• Demonstrate superior product and industry knowledge.
• Foster a culture of innovation, encouraging experimentation with new technologies and solutions

Required Qualifications

• Experience with chatbot deployment in enterprise settings or large-scale applications
• Strong understanding of Generative AI, Large Language Models, Natural Language Processing, and chatbot development technologies
• Understanding of distributed systems, cloud computing, and microservices architectures
• 5+ years of experience working as Techno-functional Lead/Design lead/Solution lead/Technical Product Manager
• The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment.
• Strong business process acumen with experience in supporting business stakeholders.
• The ability to translate technical requirements into clear product specifications and communicate effectively with non-technical stakeholders is a must.
• Facilitates dialogues that produce new perspectives and trigger recommendations for substantial innovation/enhancement, and analysis of consequences.
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team.
• Database knowledge - SQL, NoSQL, table structure, data relationships
• Secondary Skills:
• Effective Communication: Clearly articulate technical concepts to non-technical stakeholders
• Leadership: Mak informed decisions promptly, balancing risks and benefits. Take responsibility for success and failures, leading by example.
• Collaboration: Foster a collaborative environment where team members can contribute effectively. Mediate conflicts and find mutually agreeable solutions.
• Problem- Solving: Demonstrate analytical thinking, resourcefulness and think outside the box to find innovative solutions to challenging problems.
• Adaptability: Quickly adjust to changing priorities, technologies, and market conditions. Stay calm and focused under pressure, maintaining productivity during crises.
• Customer focus: Prioritize customer feedback to enhance user satisfaction.
• Strategic Thinking: Stay informed about market trends, emerging technologies and set and pursue strategic goals that drive growth and solution success.
• Negotiation skills: Build relationships and influence others to achieve program goals.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Applications will be accepted until 2/27/2025.

The Salary rate for this position is between $120,000 - 135K, depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Disclaimer: The salary rate, other compensation, and benefits information are accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Why Choose Cognizant?

It takes a lot to succeed in today's fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams! We stand out because we put human experiences at the core. Our associates enjoy robust benefits and training opportunities from our industry-recognized, award-winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to acquire certifications in the newest technologies.

Apply Now!!