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Medicaid Representative

University of Arkansas for Medical Science
life insurance, sick time
United States, Arkansas, Little Rock
4301 West Markham Street (Show on map)
Jan 29, 2025
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

02/11/2025 Type of Position:Administration - Outreach Job Type:Regular
Work Shift:

Sponsorship Available:

No Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:FIN | CORE HIM Medicaid Enrollment

Department's Website:

Summary of Job Duties:The Medicaid Representative will verify and process Medicaid cases, analyze patient responsibility, prepare budgets, and document case outcomes. The Medicaid Representative will obtain a broad knowledge of Medicaid categories and the ability to learn and determine eligibility for at least twenty Medicaid categories; He/she will utilize knowledge of DHS programs and UAMS internal programs, and obtain a comprehensive understanding of Medicaid policies and procedures with the ability to perform the requirements associated with the Medicaid Enrollment team and perform other duties as assigned. Qualifications:

Minimum Qualifications:

  • High School Diploma/GED
  • Plus two (2) years of experience in a healthcare revenue cycle setting preferably in a hospital/facility setting in patient billing, registration or relevant area
  • Two years of experience and/or training in customer service, healthcare, or related field
  • Successful completion of DHS Medicaid Enrollment Clerical System training within one (1) year of hire date.
  • Ability to follow oral and written instructions and communicate with others effectively.
  • Strong computer/basic keyboard skills, telephone skills and general knowledge of office machines including printers.
  • Excellent customer relations skills

Preferred Qualifications:

  • Knowledge in basic medical terminology preferred, medical terminology competent within three (3) months of hire.
  • Two years of Medicaid Enrollment experience
  • EPIC

Additional Information:

Responsibilities:

  • Processes Medicaid cases in the most efficient and cost effective method.
  • Evaluates existing programs and systems and continues to seek personal andprofessional growth.
  • Analyzes patient's responsibility by understanding verification of assets,family size, liabilities and budget.
  • Works Medicaid cases timely including preparing budgets as directed by DHSpolicy.
  • Works assigned accounts and documents the outcome and status of theMedicaid application in Epic as needed.
  • Keys Medicaid cases in to DHS eligibility system.
  • Possesses knowledge of DHS/UAMS programs, policies, and procedures.
  • Documents and retrieves eligibility information from different data bases.
  • Develops and maintains knowledge-base of Medicaid/UAMS policies andprocedures
  • Reviews adult and newborn accounts in Epic that have pending applications and reviews DHS verifications
  • Contacts patients as required to continue processing applications andupdates Epic account
  • May perform other duties as assigned.

Salary Information:

Commensurate with education and experience.

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking Frequent Physical Activity:Feeling, Grasping, Walking Occasional Physical Activity:Kneeling, Lifting, Pulling, Pushing, Reaching, Standing, Stooping Benefits Eligible:Yes
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