Service Repair Processor

At KARL STORZ, we're looking for a detail-oriented and skilled Service Repair Processor to join our team. In this role, you'll play a key part in ensuring the performance and reliability of cutting-edge medical camera systems. You'll be responsible for inspecting, diagnosing, repairing, and testing a variety of devices, including CCUs, heads, adapters, and video capture systems.

Hours - Monday - Thursday 6AM PST - 4:30 PM PST or Monday - Friday 6AM PST - 2:30 PM PST

Essential Duties & Responsibilities:

• Perform incoming inspection, diagnosis, repair, and final test of medical cameras and optical/mechanical devices using standard video test equipment.
• Troubleshoot and replace parts at the sub-assembly level, including PWBs, head cables, power supplies, optical components, DVD drives, and more.
• Document repairs in SAP, including diagnosis, repair parts list, defect codes, and camera tracking information.
• Perform SAP transactions for data entry, stock transfers, and spare parts management.
• Review bills of materials and engineering changes in SAP to identify and implement repair upgrades.
• Research repair history in SAP to diagnose current issues and suggest product improvements.
• Participate in continuous improvement projects to enhance product and service quality.
• Maintain regular attendance.

Skills, Knowledge, and Qualifications:

• Knowledge of medical device quality system regulations (e.g., FDA 21CFR Part 820, ISO13485, ISO9001).
• Ability to use video test equipment (oscilloscopes, vector scopes, etc.).
• Basic soldering skills and experience with component-level rework.
• Strong troubleshooting skills to diagnose issues to the sub-assembly level.
• Good written communication and computer skills (SAP experience is a plus).
• Ability to follow assembly and rework instructions.

Education & Experience:

• High school diploma or equivalent.
• 3-5 years of experience in electronics, optical/mechanical assembly, inspection, or final testing.

If you enjoy working with advanced video test equipment, solving complex technical problems, and making a direct impact on product quality, we'd love to hear from you!

Who we are:

KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region.For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create-it's about the lives we change, together.