Account Implementation Consultant

HMSA
United States, Hawaii, Honolulu
818 Ke’eaumoku Street (Show on map)
Feb 24, 2025
Develop a plan and manage the "onboarding" and implementation of the system for designated customers, serving as a liaison with internal and external customers to move them onto an electronic platform. Work with large and/or complex accounts or their designated Third Party Administrators to negotiate enrollment requirements and standards. Coordinate open enrollment dates and benefit changes with other units, departments and vendor partners to ensure that operations and systems are ready to support open enrollment activities, TPA changes, and/or employer group buyouts/mergers. Analyze business problems and performance results of the employers and recommend controls and/or procedural changes to ensure quality and performance standards are met. Work with other units and/or departments to implement procedures that will meet corporate, BCBSA and employer group performance levels. Reports and analyzes data for use in management planning, budgeting, and decision-making. Performs all other miscellaneous responsibilities and duties as assigned or directed.