Director, Innovation- Hybrid

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Director, Innovation drives the organization's efforts to develop and execute transformative strategies that deliver profitable growth, enhance the customer experience, and position the company for long-term success. Reporting to the SVP of Strategy, they lead cross-functional collaboration to design trajectory-changing strategies and execution plans that ensure value is captured. In addition to spearheading major innovation initiatives, this role fosters a culture of innovation by managing a pipeline of employee-sourced ideas and organizing platforms, such as pitch competitions, to surface and greenlight impactful concepts.

What You Will Do

Strategic Innovation Leadership:

• Coordinate with the strategy team and key stakeholders to develop transformative strategies that drive company growth and enhance competitive positioning.
• Build execution plans for strategic initiatives to ensure value realization and alignment with company objectives.
• Identify and prioritize opportunities that align with long-term business goals.

Pipeline Management:

• Source and manage a pipeline of smaller, innovative ideas from internal colleagues to drive growth and improve the customer experience.
• Assess and prioritize ideas based on potential impact, feasibility, and alignment with strategic objectives.

Innovation Program Development:

• Design and execute innovation days, including pitch competitions, to showcase internal talent and provide a platform for new ideas.
• Partner with executive leadership to review and greenlight high-potential initiatives generated during innovation programs.

Cross-Functional Collaboration:

• Act as a connector across teams to ensure alignment and collaboration on innovation strategies and initiatives.
• Engage with leaders across the organization to gather insights, identify opportunities, and foster a culture of innovation.

Team Leadership:

• Manage and mentor a team of two direct reports, ensuring their professional growth and alignment with innovation objectives.
• Delegate tasks effectively, provide clear guidance, and hold the team accountable for delivering results.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Value Realization & Measurement:

• Develop metrics and frameworks to track the success of innovation initiatives and ensure they deliver measurable results.
• Provide regular updates to the SVP and senior leadership on progress, outcomes, and lessons learned.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Cross-Functional Team Management: Experience managing cross-functional teams and driving alignment across diverse stakeholders.

Strategic Thinking and Problem Solving: Exceptional ability to identify and execute high-impact opportunities through strategic thinking and problem-solving.

Leadership and Mentoring: Strong leadership skills, with experience managing and mentoring direct reports to ensure professional growth and alignment with objectives.

Effective Communication and Storytelling: Excellent communication skills with the ability to present complex ideas clearly to diverse audiences and inspire action.

Innovation Framework Development: Proficiency in developing frameworks and tools to assess and prioritize ideas and initiatives.

Cultural Leadership: Ability to inspire and foster a culture of innovation within the organization, driving continuous improvement.

Execution and Value Realization: Expertise in developing and implementing execution plans to capture value and track progress toward business objectives.

Stakeholder Engagement: Ability to engage with and influence senior leadership and key stakeholders across the organization.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. MBA preferred.
• 5+ years of experience in innovation, strategy, or a related field, with a proven track record of leading transformative initiatives.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - Apply Today!

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