Director, Digital Product Management

Director, Digital Product Management

ABOUT INSPIRE MEDICAL SYSTEMS

Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients' lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve.

WHY JOIN OUR FAST-GROWING TEAM

At Inspire, we value people - your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering hybrid work schedules, excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement.

If you're passionate about making a difference in people's lives and want to work with innovative technology, come be a part of our great team!

ESSENTIAL JOB FUNCTIONS

We are recruiting for a Director, Digital Product Management to join our team. In this role, you will support the strategy, execution, and continuous improvement of Inspire Sleep's digital product portfolio, including our clinician portal, patient mobile app, Programming software, and enabling technology. You will need to have a deep understanding of user experience, digital product management, and agile methodology as you will be managing a team of Digital Product Managers and Product Owners, driving collaboration across stakeholders to ensure delivery of high-impact, externally facing digital products.

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE

Strategic Leadership:

• Define and execute the vision and roadmap for digital product portfolio, aligning with business objectives and user needs.
• Monitor industry trends, competitive landscape, and emerging technologies to drive continuous innovation in product strategy and execution.
• Understand strategic and competitive position and deliver products that are recognized as the best in the industry

Team Management:

• Lead and mentor a team of digital product managers and product owners, fostering a high performing and collaborative environment.
• Establish clear performance metrics, provide feedback early and often, and support ongoing professional development for team members.
• Cultivate talent development and career growth within the team.

Product Management & Execution:

• Oversee the clinician portal and patient mobile app, ensuring exceptional user experiences that meet or exceed customer expectations.
• Oversee the full product lifecycle from ideation and requirements gathering to development, launch, and post-launch optimization for Inspire's digital products.
• Collaborate with UX/UI designers, engineers, systems and stakeholders to translate business needs into intuitive digital solutions.
• Ensure the agile team's prioritization of the product backlog is in alignment with strategic business objectives.
• Facilitate cross-functional collaboration among engineering, design, regulatory, and quality assurance teams to ensure predictable delivery of high value features and products.

Agile Execution:

• Drive the adoption of agile practices within the team to enhance efficiency and adaptability.
• Partner with engineering and development teams to deliver high-quality digital products leveraging the agile methodology.

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders, including clinicians, patients, and business leaders.
• Act as the primary advocate for the end-user, ensuring all products address their needs effectively.
• Establish shared vision across the company by building consensus on priorities leading to predictable product execution.

Product Analytics:

• Establish and monitor key performance indicators (KPIs) and metrics to evaluate product performance, user engagement, and ROI.
• Lead the team to leverage data-driven insights to identify opportunities for product enhancements and inform strategic decision-making.
• Define the vision for robust analytics frameworks to track product usage and feedback, driving continuous improvement and innovation.

Driving Product Quality:

• Champion product quality and regulatory compliance in every phase of the product lifecycle, ensuring that all digital solutions follow QMS processes and have the highest quality standards.
• Develop and enforce quality assurance processes and best practices to minimize risk and ensure the safety, reliability, and usability of all digital products.

WHAT YOU CAN BRING TO OUR GREAT TEAM

Required:

• Bachelor's degree in a related field
• 10+ years of experience in digital product management or related discipline, including experience with externally facing digital products
• 5+ years of experience in people management, with a proven track record of building and leading high-performing teams.
• Demonstrated success managing digital product lifecycles from ideation to launch.
• Strong expertise in user experience design principles and user-centric product development.
• Proficiency in agile frameworks and tools.
• Excellent communication, leadership, and problem-solving skills.

Preferred:

• Advanced level degree in Engineering, Software, Computer Science, or related discipline
• Experience with Cloud development in Azure and/or AWS
• IEC 62304 experience
• Medical device experience

BENEFITS AND OTHER COMPENSATION

Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered):

• Multiple health insurance plan options.
• Employer contributions to Health Savings Account.
• Dental, Vision, Life and Disability benefits.
• 401k plan + employer match.
• Identity Protection.
• Flexible time off.
• Tuition Reimbursement.
• Employee Assistance program.
• All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program.

Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Inspire Medical Systems is anequal opportunityemployer with recruitment efforts focused on ensuring a diverse workforce.Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com

Inspire Medical Systems participates in E-Verify.