Remote

Director of Innovation, AI

Core BTS, Inc.
dental insurance, life insurance, paid holidays, flex time, 401(k)
United States
Feb 04, 2025
Job Summary The Director of Innovation (DI) will play a critical leadership role in advancing our technology solutions and driving business growth. This position offers the opportunity to collaborate with clients, partners, and internal teams to create innovative solutions that drive tangible business outcomes, enhance our market presence and accelerate revenue growth. In this role, the DI will partner with Sales, Delivery, and Clients to define what success looks like and to ensure that we close high-value, strategic opportunities across Core BTS's portfolio. A key part will be to educate and empower our sales teams and clients by clearly articulating the value of our services and what sets Core BTS apart in the market. They will lead advisory and consulting efforts on the most complex and strategic client engagements, ensuring seamless delivery and long-term alignment with client objectives. As a technical authority and relationship builder, they will shape innovative strategies, offering thought leadership that not only solves immediate challenges but also positions clients for future success. As a thought leader in artificial intelligence and emerging technologies, the DI will drive AI strategy, innovation, and practical adoption across client solutions. They will stay at the forefront of machine learning, generative AI, and automation trends, translating cutting-edge advancements into actionable business insights. Through whitepapers, speaking engagements, and executive briefings, they will establish Core BTS as a trusted authority in AI, helping clients navigate challenges such as AI governance, ethical AI, and real-world implementation. Their ability to distill complex AI concepts into practical, high-value solutions will be critical in shaping the next generation of digital transformation. Responsibilities Create, evolve, and promote guiding principles for client engagement to ensure alignment with long-term strategic objectives. Translate AI capabilities into real-world business value-cost savings, efficiency, customer engagement. Design AI-powered products and services that align with client needs. Accelerate enablement and collaboration with the sales organization to improve effectiveness, ensuring they have the tools and knowledge to drive successful client engagements. Ensure consistency across engagement methods and approaches to deliver predictable, high-quality results for clients. Engage in ideation sessions with clients to provide forward-looking insights and innovative strategies tailored to their business needs. Deliver strategic advisory services, guiding clients through digital transformation and technology modernization driving deeper relationships and long-term growth Co-develop sales strategies and solution engagement approaches alongside the sales team to maximize opportunity win rates. Help shape sales opportunities by refining solution design, ensuring alignment with client objectives, and adding value throughout the process. Lead pursuit teams to drive client confidence and secure key wins. Ensure alignment to client business objectives post-signature to guarantee seamless delivery and successful outcomes. Evangelize success stories by showcasing client wins, fostering advocacy, and demonstrating the impact of Core BTS's solutions. Lead and participate in CIO roundtables and executive engagements to build and strengthen high-level client relationships. Represent Core BTS at partner events, articulating the company's vision and innovative solutions. Provide guidance to practices, shaping the development of skillsets and offerings to ensure they align with market needs and client demands. Drive new offering creation, ensuring Core BTS remains ahead of market trends and client expectations. Serve as the communication bridge between sales, delivery, operations, marketing, and the Innovation Team, ensuring insights and feedback flow consistently across departments. Use client and market feedback to refine offerings, shape go-to-market strategies, and continuously improve service delivery. Knowledge, Skills, and Abilities 12+ years of experience as a technical consulting leader or a similar role. Experience with deep learning, LLMs (Large Language Models), and generative AI (e.g., OpenAI, Anthropic, Cohere, Google Gemini). Understanding of fine-tuning models, prompt engineering, vector databases, and MLOps. Knowledge of AI governance, data privacy (GDPR, CCPA), and bias mitigation. Strong technical, business, and financial acumen. Excellent written and verbal communication skills. Proven ability to collaborate across organizational functions and with peers. Exceptional organizational skills with the ability to multi-task and prioritize effectively. Self-directed with a track record of completing follow-ups and commitments. Strong conflict management and resolution skills. Client-focused with the ability to communicate effectively with client sponsors. Passion for driving client success and delivering impactful results. Innovative mindset with the ability to translate ideas into implementable solutions. Consistent delivery aligned with the values of transparency, trust, and excellence. Bachelor of Science degree in Computer Science, Computer Engineering, Information Systems, or other similar/related technical discipline. Maintain appropriate certifications to drive comprehensive solutions In addition to base salary, this role is eligible for discretionary bonus plan based on company and individual performance. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location. Benefits You'll love working at Core BTS not just for the usual benefits, but for our environment and culture! You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You'll work with large, sophisticated, and progressive clients throughout North America. We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities. Notices The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Core BTS is proud to be an Equal Opportunity/Affirmative Action employer. Core BTS will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@corebts.com .