Family Risk Advisor (Primarily Office)

American Family Insurance Agency Staff
paid time off, paid holidays, 401(k)

Feb 05, 2025
As a Family Risk Advisor, you will provide personalized service to clients by understanding their unique needs and offering tailored insurance solutions. Your role will involve building and maintaining strong relationships with clients, ensuring their satisfaction through comprehensive risk management. In this primarily office-based role, you will be expected to spend at least 80% of your time (4+ days per week) working from our Falcon Heights, MN storefront. Relocation Support Offered for Eligible Candidates. Base pay is $25/hour and this position Position Compensation Range: $25.00 - $31.25 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Schedule and conduct insurance reviews with clients Participates in test and learns, research and development of new products, systems, and processes. You will estimate and quote policy premiums complying with underwriting guidelines. You will gather all necessary information to assess if prospective customers meet underwriting guidelines. You will contact appropriate branch staff or division for underwriting guidance when needed. You will learn to convert incoming leads into qualified customer engagements. You will learn to manage a prospecting pipeline and develop a sales tracking system to maintain accurate prospect/customer information. You will provide solid customer experiences by directing potential customers to other branch staff or resources for information. You will work with leaders and/or team to create content for social media campaigns aligned with the marketing strategy. You will drive our online presence across all social and digital channels. You will develop, maintain, and cultivate community contacts to enhance company visibility and maximize new business opportunities. You will retain existing accounts by providing excellent customer service. Specialized Knowledge & Skills Requirements One year of Insurance experience Attention to detail to provide accurate quotes to clients. Ability to multi-task on multiple computer systems/screens during a quote. Ability to clearly explain insurance concepts and coverages to clients. Licenses Valid driver's license required plus an acceptable driving record. Required by state statutes to have proper insurance licensing to sell, solicit or negotiate insurance products: Property and Casualty, (personal lines authority does not qualify) Life and Health. Successfully obtain and maintain property and casualty, life, and health producer licenses for sales and service state(s). Required to pass the state licensing exam for property and casualty, life, and health producer licenses within 60 days of hire date. Travel Requirements* Up to 10%. Physical Requirements* Work that primarily involves sitting/standing. Working Conditions* *Not Applicable. We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply! We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.