People Operations Administrator

JOB DESCRIPTION

POSITION: People Operations Administrator

REPORTS TO: Sr. Director of People & Culture

STATUS: Full-Time, Non-Exempt

JOB CLASSIFICATION: Associate II

UNION ELIGIBLE: Yes

WORK ARRANGEMENT: Hybrid - minimum 2 days onsite

LOCATION: San Francisco, CA

SALARY RANGE: $29.75-$37.19

APPLICATION DEADLINE: Open Until Filled

Founded in San Francisco in 1902, the LightHouse's vision is a world where blind and low vision people flourish, and its mission is to promote independence, community, and equity created by and with blind and low vision people.

• Blindness Positivity: We take pride in our ability to navigate our lives as blind and low vision people.
• Disability Justice: We recognize the inherent worth of every person and commit to advancing equity and interdependency.
• Inclusion: We believe that everyone deserves the opportunity to belong and live to their full potential, encompassing their identities, backgrounds, and abilities.
• Excellence: We provide the highest-quality services and products, and we continuously learn, improve, and innovate.
• Empowerment: We encourage self-determination, independence, and autonomy.
• Compassion: We make efforts to understand one another, and we treat every person with dignity and respect.

LightHouse for the Blind and Visually Impaired, headquartered in downtown San Francisco, is looking for a full time People Operations Administrator to support our SF, East Bay, Napa, and North Bay offices and to fill a valued role in our growing organization.

• 1-2 years of experience in HR, Talent, Data, Audits and/or related experience.
• Experience working with data and/or HR audits.
• Will be reporting to our SF Headquarters office, however, must be able to provide in-person support to all our Northern California physical offices, as needed.
• Excellent written and verbal communication skills.
• Proven ability to stay organized, handle multiple tasks and competing priorities, provide excellent follow through/up and meet deadlines.
• Detail oriented
• Versatility, adaptability, and an enthusiastic willingness to work with changing priorities.
• Comfortable calendaring and setting up in person and virtual meetings (i.e., Zoom).
• Comfortable presenting in front of a group of 15 or less new hires.
• Strong interpersonal skills and is proactive.
• Ability to deal effectively with a diverse group of individuals at all organizational levels.
• Technology savvy and familiar with HRIS platforms; (ADP WFN system is preferred.)
• Experience recruiting, staffing and posting job announcements are a plus.
• Working knowledge of HR laws and regulations is a plus.

JOB RESPONSIBILITIES:

Data Management & Reporting:

• Maintain accurate and up-to-date records in the applicant tracking system and employee database.
• Handle all garnishments, EDDs, SDIs, and
• Ensure data accuracy and integrity.
• Timely completion of employee status changes and tasks in the HRIS system.
• Prepare routine and special reports.
• Maintain accurate and compliant employee and medical f
• Run HRIS reports to support internal and external audits/requests.
• Handle initial candidate, employee, and supervisor/manager's inquiries regarding policies and procedures.

Benefits and Compensation:

• Assist with benefits administration, including enrollments, changes and inquiries
• Accurate and timely audit and reconciliation of benefit invoices.

General HR Tasks:

• Manage People and Culture's mailbox at Headquarters.
• Provide general administrative support to the P&C Department.
• Assist with special projects related to Talent Acquisition and/or HR initiatives.
• Timely management of addressing the payroll package and coordinating delivery/hand-outs of live checks.

Recruiting and Sourcing:

• Collaborate with hiring managers to understand interview logistics.
• Pre-screen applicants to assess candidate interest and understanding of the position.
• Manage the HR (Talent) Inbox for the People and Culture Department.
• Responsible for scheduling interviews for open positions.
• Coordinate the hiring process.
• Timely distribution of job offer letters and other People & Culture communications as needed.
• Conduct reference checks and initiate various background checks for pre-employment.
• Create a warm and welcoming environment for applicants and new employees.

Onboarding:

• Conduct New Hire Onboarding and orientation at the SF Headquarter office, 3 days per month.
• Manage the coordination of various departments in the New Hire Onboarding Orientations.
• Accurately assign and manage the timely completion of all required new hire trainings.
• Administer, track, and provide feedback for all new hire 30-60-90 day reviews.

Ability to perform other related duties as assigned, within the scope of this role.

• Proactive and effective communication
• Answering employee questions and emails in HR Inbox in a maximum 24-48 business hours
• Organize documents and employee files for easy retrieval by all applicable parties
• Accurate processing of employee status changes within 24-48 business hours
• Accurate audit and reconciliation of benefit invoices before the 10^th of each month
• Turning around incoming resumes to managers within 48-72 business hours

• Ability to sit at a desk and perform computer-intensive work for long periods; operate standard office equipment and lift up to 20lbs.
• Ability to work at offsite location(s) independently as needed.
• Ability to independently travel throughout the Greater Bay Area when required.

LightHouse is an equal opportunity employer. LightHouse policy and the law prohibit discrimination and harassment based on an individual's race, ancestry, religion or religious creed (including religious dress and grooming practices), color, age (40 and over), sex, gender, sexual orientation, gender identity or expression, genetic information, national origin (including language use restrictions), marital status, medical condition (including cancer and genetic characteristics), physical or mental disability (including HIV and AIDS), military or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, denial of Family and Medical Care leave, height and weight, or any other classification protected by federal, state, or local laws, regulations, or ordinances. Our policy and the law prohibit co-workers, third parties, supervisors, and managers from engaging in such conduct.

LightHouse personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice at any time by the employee or the Agency.

We strive to maintain a scent-free environment and a drug-free workplace. Employees are expected to behave in accordance with these objectives.

All employees at LightHouse are hired for an indefinite and unspecified duration and consequently, no employee is guaranteed employment for a specified length of time. Employment is at the mutual consent of the employee and LightHouse. Accordingly, either the employee or LightHouse can terminate the employment relationship at any time, with or without cause ("employment at will").

Please submit a resume as Word attachments (no. PDFs please), along with the completed employment application (downloads in a Word document), to HR@lighthouse-sf.org, including the job title in the subject line.

To fill out the application, please enable editing in the document. We will not consider videos or hyperlinks to online profiles. Due to time constraints, we will only respond to complete submissions in which there is serious interest, thanks for your understanding.