Support Specialist Intern

Join our Oak Creek, WI team as an IT Support Intern! Our internships are hands on, highly technical, and designed to let you see what it's like to work at Astronautics. This is a paid undergraduate intern opportunity. As an IT support intern, you will work closely with our information technology staff assisting the business with technical issues and end user support. Our summer intern program consists of at least 10 weeks of real world experience.

In addition to IT support, we have open opportunities in business intelligence this summer. Mentors are assigned to assist interns in achieving related career development that is of mutual benefit to you and Astronautics. Our internship program includes events and opportunities to meet other interns and employees across the organization.

Position Responsibilities:

• Assist with help desk calls, scheduling, and tickets.
• Provide basic end-user support to prevent customer service delays for basic technical issues.
• Inventory technology equipment and software under the guidance of IT staff.
• Set-up video conferencing sessions and other items as needed to assist IT staff.
• Documentation of software.
• Perform other related duties as required.

Desired Skills:

• Strong communication, analytical, organizational and problem solving skills
• Ability to work effectively in a team environment
• Capability of working independently with limited oversight from senior team members

Education and Experience:

Required

• Current accredited college or university enrollment with sophomore, junior or senior standing; making progress towards an undergraduate degree in Computer Science or Information Systems & Technology
• Strong computer skills including a good working knowledge of MS Office and Windows OS
• Minimum cumulative grade point average of 2.75
• Able to work full-time onsite during the summer of 2025
• Eligible to work in the United States without sponsorship

Desired

Join a team that designs computers, displays, and electronic systems for aircraft of the future! At Astronautics, you will be part of a creative group of professionals who work on the cutting-edge of technology. We offer competitive pay and the opportunity for professional growth in a friendly environment.

Astronautics' key product areas include electronic primary flight and engine displays, connected aircraft and cyber solutions, electronic flight bags, and certified servers for airborne applications. Services include avionics system integration and custom software for critical applications. Since its founding in 1959, Astronautics has been providing trusted, reliable, and tailored solutions to help customers achieve mission success. Astronautics is the parent company of Kearfott Corporation, headquartered in Pine Brook, New Jersey.

We are proud to be an equal-opportunity workplace. All qualified applicants will receive consideration for employment without regard of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.