Client Services Coordinator

Spectraforce Technologies
United States, Virginia, McLean
Feb 12, 2025
Title: Client Services Coordinator Duration: 3+ months Location: McLean, VA (Onsite) Hours: M-F 8 am - 5 pm Pre-Screening Questions: Can you describe your experience with marketing? Do you have real estate experience? Explain, if any. Responsibilities: Ability to manipulate basic templates in PowerPoint and/or In Design preferred. Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Working with producers (vice chairmen level) and on surveys for different properties. Creating marketing materials, Excel spreadsheets, and tour books. Ability to write routine reports and correspondence and respond to common inquiries or complaints from clients, coworkers, and/or supervisors. Ability to effectively present information to an internal department and/or large groups of employees and calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis and provides general administrative support to an office or group of sales professionals. Ability to abstract a lease and comprehend, analyze, and interpret documents and solve problems involving several options in situations. Requires intermediate analytical and quantitative skills. Responsible for preparing proposals, presentations, and communication materials. Coordinates the distribution of internal and external marketing information. Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws. Maintains brand, product, office, and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans, and qualification packages. Reviews marketing material specifications and acts as a point of contact and liaison with centralized marketing, analysis, and research groups to coordinate the completion and submission of financial, marketing, and various client-specific property data to incorporate into customized property information packages. Organizes the preparation and production of customized, client-specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs). Coordinates complex on/offsite meetings and conferences. May schedule appointments, keep calendars, and arrange travel itineraries and meeting room reservations. Generates standard and ad hoc reports as required and assists with website updates (as needed). May coordinate advertising schedules and placement with the local centralized marketing group. Tracks collates, and maintains an inventory of marketing materials. Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Required Skills: 3 years of experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. 2 years experience in the Real Estate industry. Requires knowledge of financial terms and principles. Need to be proactive with task management and time management. Great communication skills and must be able to work well with high-producing individuals with high standards. Need to handle reactivity well with the amount of requests that come through. Advanced skills with Microsoft Office Suite, internet research, and web publishing skills. Strong marketing knowledge is needed. Education: Bachelor's degree.