Application Support Administrator| Full-Time

The Application Support Administrator will provide technical support to business unit users of proprietary or custom application software. This includes troubleshooting, answering technical questions, and guiding users to gain productive use of software.

This position is remote and will be subject to state approval. Approved states: Alabama, Tennessee, Georgia, Florida, Mississippi, Vermont, Ohio, Iowa, Illinois, Texas, New Mexico.

Functions and Responsibilities

• Establish and maintain cooperative working relationships with staff.
• Review assigned application processes and workflows to ensure proper functionality.
• Troubleshoot hardware, software and network connectivity issues as needed.
• Perform software analysis, documentation, testing, maintenance, and implementation.
• Perform and schedule assigned application upgrades.
• Perform other duties as assigned.

Basic Requirements:

• Must have the ability to evaluate and assess appropriateness and feasibility of new technological development.
• Must have strong resource management, project planning, and communication skills.
• Must understand networking principles, protocols, and applications.
• Must work independently with a high level of organization and efficiency.

Education: A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program.

Experience: Eight to ten years of similar or related experience. Experience with cross-platform software installation and configuration also required.

Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.

Avadian Credit Union is an Equal Opportunity Employer.