Associate Director of Skilled Maintenance &Operations (HRL Department)-Onsite

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting Faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's Faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and is No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the well-being of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good, breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Housing and Residence Life is passionate about the Georgia Tech residential student experience. With 97% of all first-year students choosing to live on campus, we create spaces and opportunities for Yellow Jackets to grow and connect from their first day of college through their graduate studies. We are proud to support our students personal development and academic endeavors while providing a safe and comfortable living environment.

Our department is a large and complex organization supporting over 8,700 on-campus residents among 49 traditional halls, suites, and apartments, some of which were constructed for the 1996 Summer Olympics. Our team of 200+ professional staff and 300+ student staff from six departments support residents directly and indirectly with their unique talents. We are housed within the Student Engagement and Well-Being division, that includes many student service offices.

Mission

Housing and Residence Life offers quality, safe, well-maintained residential facilities. We encourage, promote, and facilitate customer-focused programs and services that attract students to our facilities and Georgia Tech. We provide physical, programmatic, and technological systems to enhance the quality of life on campus, support the academic needs of resident students, and complement the academic goals of the institute.

Directs operations and maintenance for a sector of the unit's diverse portfolio of campus facilities, including offices, student lounges and recreation spaces, residential student rooms, suites, and apartments. Provide maintenance oversight for a year-round, 24/7 operation.

Services managed include skilled trades (carpentry, electrical, mechanical, and plumbing) and general maintenance. Responsible for ensuring unit-managed facilities are well maintained. Responsible for leading a team, setting employee goals, assessing employee performance, and

providing feedback, and making pay recommendations.

• This position will interact on a consistent basis with the unit Human Resources and other institute management, contractors, and students

• This position will generally advise and counsel the unit and other Institute management, contractors, and students.

• This position will supervise assigned staff.

Job Duty 1 -

Manages, reviews, prioritizes, and assesses work order completion within a sector of campus and ensures timely and quality completion. Responsible for developing and managing quality assurance programs to ensure work is completed to unit standards.

Job Duty 2 -

Lead and manage all operations and maintenance aspects for a campus sector consistent with unit-established standards.

Job Duty 3 -

Manage, oversee, and coordinate all personnel actions for direct and indirect reports, including the learning and development of individuals and teams. Supervise multiple trade staff, including selecting, training, motivating, and providing corrective action up to and including dismissal.

Job Duty 4 -

Collaborate with the unit facilities leadership team to establish capital planning priorities, including improvement projects/planning and in house-projects

Job Duty 5 -

Collaborate with unit facilities leadership team to develop, implement, and maintain operating policies and procedures related to unit facility managed service; establish policies and procedures related to coverage schedules, after-hour support, and emergency response.

Job Duty 6 -

Conducts weekly and bi-weekly meetings with facilities teams and contractors, as appropriate, to provide direction, input, solutions, and strategy

Job Duty 7 -

Coordinate with the unit facilities leadership team to oversee and address facility conditions and improvements using Facility Condition Assessment Reports (FCAR) and work order trends for a campus sector.

Job Duty 8 -

Collaborate with unit Warehouse to manage equipment, supplies, and tool inventory to ensure the timely closing of work orders

Job Duty 9 -

Develop and implement defined maintenance plans, including annual surge plans, to ensure buildings are turned and maintenance is performed between semesters for new residents' arrival. Responsible for staffing, on-call support, and making decisions regarding the maintenance and upkeep of 24/7/365 residential facilities

Job Duty 10 -

Perform other duties as assigned.

Educational Requirements

Bachelor's Degree or an equivalent combination of education and experience

Required Experience

Six to eight years of job-related experience

Other Required Qualifications

Certification, License, or Permits:

A valid and unrestricted Georgia Driver's License

Preferred Educational Qualifications

Bachelor's Degree in Engineering, Facilities Management, or related field

Preferred Experience

• Familiar with requests for proposals (RFPs), request for quotes (RFQs)
• Experience working with Metasys, AiM, StarRez, and similar software packages
• Experience managing facility contracts
• Experience writing Statement of Works (SOW)[MD3] [MM4]

Additional Preferred Qualifications

• Certifications or licenses preferred for this job
• Certified Education Facilities Professional (CEFP)
• Certified Facilities Management Professional (FMP)

Pay Range: $75,268-$102,364/yr.

SKILLS

• Strong customer service skills and phone and e-mail etiquette
• Able to handle multiple tasks or projects at one time, meeting assigned deadlines
• Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
• Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
• Strong attention to detail and follow-up skills
• Strong customer service skills and phone and e-mail etiquette

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

This is a supervisory position.
This position does not have any financial responsibilities.
This role is not considered a position of trust.
This position may travel 1% - 24% of the time (Conferences)
This position does not require a security clearance.

Location: Atlanta, GA

The candidate of choice will be required to pass a pre-employment background screening. http://policylibrary.gatech.edu/employment/pre-employment-screening.