Teller II - Hot Springs, AR

Who We Are:

Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals.

This position provides prompt, efficient, and friendly service to customers, handling cash transactions while identifying customer needs and recommending appropriate Bank services. The employee follows established policies and procedures in accordance with Bank guidelines and the supervisor's direction.

• Respond to customer inquiries as appropriate.
• Maintain proper cash levels in drawers, ensure cash security, and uphold Bank safety standards.
• Accept checks for cashing, receive checking and related accounts, accept deposits, verify cash and endorsements, make change, and issue receipts.
• Process savings deposits, verify balances and signatures for withdrawals, and redeem U.S. Savings Bonds.
• Receive loan payments when accompanied by installment loan coupons.
• Handle night deposits and mail-in deposits.
• Process cashier's checks, cash advances, and other Bank services; accept applications and issue U.S. Savings Bonds.
• Service ATMs as scheduled or needed.
• Accept tax deposits and various utility payments.
• Open safety deposit boxes.
• Complete Currency Transaction Reports (CTR) as needed.
• Perform the duties of a branch Customer Service Representative (CSR) on a scheduled Saturday rotation.
• Assist with opening new accounts as needed.
• Cross-sell Bank and affiliate services.
• Complete all required training.
• Perform other related duties as assigned.

• High school diploma or equivalent.
• One to two years of customer service and cash handling experience required; experience in a bank or similar financial institution preferred.
• Strong customer service skills, with the ability to greet the public in a friendly and professional manner.
• Ability to maintain confidentiality regarding Bank records and customer transactions.
• Detail-oriented, accurate, and able to multitask with strong mathematical aptitude.
• Proficiency in operating a computer terminal, 10-key, and other general office equipment.
• Willingness to represent Southern Bancorp through participation in civic and community organizations.
• Bilingual in Spanish preferred.

Physical/Sensory Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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What we offer our employees:

A positive impact on Your Future:

• 401(k)/Roth plan with immediate eligibility and employer match up to 6%
• Employee stock ownership plan
• Discounted rate on primary home mortgage
• Credit and housing counseling as well as free financial education tools available to customers and employees

Benefits to improve your health:

• No deductible medical insurance plan
• Dental and vision insurance
• Employer paid life and long-term disability insurance
• Flexible Spending Accounts

The opportunity to nurture your well-being:

• Paid holidays and paid time off
• Bonus plan
• Opportunity for merit raises
• Employee reward and recognition programs
• Community service opportunities

Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.