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Customer Account Specialist

Schneider
life insurance, vision insurance, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Michigan, Livonia
Feb 21, 2025

Location: Livonia, MI, USA

Shift: 1st Shift

Work model: On-Site

Schedule: FULLTIME; Monday - Friday, 9:00 a.m. - 6:00 p.m. and occasional weekends based on travel & project needs

Job overview:

Schneider is seeking a Customer Account Specialist in Livonia to coordinate and lead the execution of business with one or more customers. The Customer Account Specialist will work with the customer(s) and other areas of the business to provide outstanding service, explore new opportunities and develop operating plans.

Responsibilities:
  • Maintain a business partnership with one or more of Schneider's customers.
  • Meet the needs of the customer(s) by providing business and functional support.
  • Serve as a resource to the customer(s) by providing industry information, sharing new ways for Schneider can provide support and solving problems that arise.
  • Partner with Schneider leaders and the customer(s) to find new solutions and offerings.
  • Lead the implementation of action steps for the customer(s).
  • Role requires 80% travel based on project needs during year 1; 70% travel during year 2

Skills and qualifications:
  • Bachelor's degree or equivalent work experience preferred.
  • Two plus years of relevant work experience.
  • Strong written and oral communication skills.
  • Good at problem solving.
  • Strong interpersonal skills.
  • Able to work in a fast-paced work environment.
  • Schneider is not sponsoring employment authorization for this position.

Pay and benefits:
  • Medical, dental and vision insurance.
  • Company paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of sales benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Please see job description

PI262030519

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