PREMIER BANKER

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employes feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

As a Premier Banker, you are a trusted professional to all areas of the bank with a focus on special care to the needs of both consumer and small business customers. You serve as the customers' relationship manager to uncover their specific needs and goals, backed by the bank's products, technology and resources. Premier Bankers work closely with other Nicolet employees and focus on introducing customers to other specialists who can assist with their specific financial needs.

As a Premier Banker, you will:

• Work with local commercial lenders and wealth advisors to open new relationships. This will also include interactions with branches those customers will be using.
• Become an integral part of teller and banker field training, providing one on one training with service expectations.
• Attend networking events with junior bankers, managers, coaching on how to make the events beneficial.
• Accompany new bankers/managers on sales calls.
• Do office visits to observe customer service levels, greetings, etc. Work with managers to improve where issues are found.
• When applicable, act as the merger/acquisition liaison. This will include going into new branches, talking service, culture and Nicolet core values. Being present before merger, as well as visits after merger. Talking with new Nicolet employees, answering questions and providing a calm presence who can answer questions.
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
• Performs all other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• 3-5 years of banking experience.
• PC, phone system, general office equipment.
• Ability to maintain strict confidentiality.
• Solid judgment and decision-making skills.
• Ability to effectively promote Nicolet as a bank of choice.
• In-depth knowledge of banking positions.
• Strong organizational, multi-tasking and prioritizing skills.
• Self-motivated and resourceful.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled