PRN Administrative Associate - Lower Peninsula Therapy Centers

Sentara
United States, Virginia, Newport News
Feb 14, 2025
City/State Hampton, VA Overview Work Shift First (Days) (United States of America) Sentara's Lower Peninsula Therapy Centers are hiring a Flexi/PRN Administrative Associate! This Flexi/PRN position will work in the 5 lower peninsula clinics to fill in as needed. Monday-Friday, no weekend shifts Hours vary but the earliest a clinic is open is 7:00 am and the latest is 7:00pm (M-Th) and 6:00 (Fri). Minimum Qualifications: HS - High School Grad or Equivalent Preferred Qualifications: 1 year of Medical Office experience Sentara Therapy Centers are sensitive to each individuals fitness needs, including the physically limited, the elderly and those in chronic pain. The entire staff of licensed physical therapists and certified athletic trainers is CPR certified and is kept current in up-to-date treatment techniques available to athletes of all abilities. The professionals at Sentara Therapy Centers are frequently asked to share their expertise through community education. As anAdministrative Associate -with Sentara, you will work in the Outpatient Physical Therapy Centers. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, scheduling and point of arrival reception. This role allows you to work with both clinical and non-clinical staff and requires excellent customer service skills. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords: Flexi, PRN, Administrative, Admin, clerical, front desk, customer service, physical therapy, rehab, peninsula, Hampton, Newport News, Yorktown, Talroo-Allied Health, Indeed, Monster Job Summary Responsible for scheduling, pre-registration/registration, insurance verification, point of arrival reception, chart preparation and revenue cycle processes for all patients. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills. One of the following four skill levels required: One year experience in medical environment or; Completion of healthcare related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, customer service application program, etc. Qualifications: HS - High School Grad or Equivalent (Required) Medical Office Skills Active Listening, Communication, Critical Thinking, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management, Troubleshooting Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment.