Academic Program Coordinator

Johns Hopkins University
United States, Maryland, Baltimore
Feb 14, 2025
The Johns Hopkins University Krieger School of Arts & Sciences is seeking a dynamic and outgoing *Academic Program Coordinator* within the Department of Near Eastern Studies who will support eight faculty and approximately 30 graduate students. The Academic Program Coordinator will manage the graduate student's academic progress throughout the program and provide administrative support to the faculty and department. This position will also manage and maintain the content of the department's website with supervision from the Academic Program Administrator. While this is a hybrid position, the employee would be fully on-site during the first two months for training, onboarding, and in-person meetings. Specific Duties & Responsibilities Track student progress and requirements. Coordinate all student language, comprehensive, and graduate board exams. Coordinate graduate student admission process. Provide information to students regarding admission criteria, program offerings, degree prerequisites and requirements, etc. Prepare and send student communications regarding admission decisions. Submit and maintain student financial aid records. Manage the Appointment Letter process. Maintain student database and shared drive files. Support reporting of student hours. Compile and enter course offerings each semester. Prepare course and room schedule. Manage 25Live Room scheduling for Department resources, including IT support. Update the Course Catalogue annually. Manage communications for department events, including flyer creation and distribution. Maintain and update the department's website content. Schedule and manage Department lectures and other events. Schedule Department meetings. Provide light administrative support to faculty and instructors for class instruction. Manage Department keys. Liaise between the Department and JHU IT support. Maintain the department's procurement card, including reconciliation and submission of expense reports. Forward-facing representative for general Department inquiries. Coordinate mail and delivery services. Special Knowledge, Skills, and Abilities High level of external and internal customer service skills. Proficient with MS Office (including Word, Excel, Outlook, and OneDrive), email software, and online filing systems. Experience in website content maintenance. High aptitude for independent learning and investigation. Ability to collaborate across programs and departments, establish positive working relationships, and provide constructive feedback. Ability to work independently while promoting a culture of respect, teamwork, adaptability, and continual growth. Level of Independent Decision-Making Moderate Technical Qualifications or Specialized Certifications General proficiency in information technology systems: Microsoft Office, PDF software, and email. Specific physical requirements Lift up to 40 lbs for short periods of time. Walk up to a mile to other offices and/or events on campus. Work in front of a computer system for several hours at a time. Minimum Qualifications High School Diploma or graduation equivalent. Three years administrative/academic related experience. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Bachelor's Degree. Experience with academic program software (SIS, CLSS, Slate) Experience with finance software (SAP, Concur, OPEN) Experience with scheduling software (25Live, Outlook) Experience with timesheet software (e210, TimesheetX) Experience with WordPress and Canva or other design software. Previous experience in academia focused on student records/academic programming. Classified Title: Academic Program Coordinator Role/Level/Range: ATO 37.5/02/OE Starting Salary Range: $18.20 - $26.00 - $33.90 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm FLSA Status:Non-Exempt Location:Hybrid/Homewood Campus Department name: Near Eastern Studies Personnel area: School of Arts & Sciences Salary Range The referenced salary range represents the minimum and maximum salaries for this position and is based on Johns Hopkins University's good faith belief at the time of posting. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered to the selected candidate may vary and will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, internal equity, market conditions, education/training and other factors, as reasonably determined by the University. Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Pre-Employment Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/. Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.