Sales Office Assistant- Nashville, IL

Komatsu
United States, Illinois, Nashville
12578 Illinois 127 (Show on map)
Feb 19, 2025
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton. Job Overview Reports to: Sales Office, Warehouse, and Distribution Manager Shift: 5 days, 10 hours per day, 7:00 am to 5:00 pm Location: Nashville, IL Relocation: This position does not offer relocation. Responsibilities Answer customer phone calls and emails in a timely manner. Provide quick answers or coordinate with appropriate team members and proactively follow up with customers. Monitor and ensure timely processing of priority orders. Navigate customer portal and communicate pricing to customers and assist with portal related questions. Assist with entering and monitoring shipments. Communicating any updates or delays. Navigate SAP to communicate inventory to team members and 3PL employees. In manager's absence, receive product into inventory, perform cycle count entry, and generate inventory reports to distribute to the team. Enter shipment information onto SharePoint site. Enter monthly shipment information into AEM site with manager support. Work with ad firm, sales team and Marcom to develop Coop advertisements. Coordinate print and digital ad buy schedule with ad firm and Marcom. Ensure buyer has details to process payments. Coordinate with KMT factories and Marcom to ensure print and digital catalogs are current. Ship brochures to team members and customers, when requested. Procure company apparel for trade shows and team members. Assist with website updates-including uploads of current product literature and accuracy of technical specs. Support team with booking hotels, dinners and transportation for trade shows Trade show planning and organizing-including booth design, product display, uniforms and giveaways. Work with manager on transportation and product shipment to shows. Qualifications The position requires an associate's degree in business or an equivalent combination of education, training and experience. Ability to multi-task and communicate effectively Strong interpersonal skills and ability to interact and communicate with customers and team members having a variety of backgrounds. Demonstrated competency in Microsoft Office Applications. Data entry proficient and ability to learn SAP and other data entry systems Safety oriented Strong communication and organizational skills. Product information that is accurate, well laid out, within a reasonable time period Pay & Benefits: At Komatsu, your base pay is one part of your total compensation package. This role pays between $46,720 and $58,400.The actual offer will consider a wide range of factors, including experience and location. Employees may be eligible for a bonus based on overall corporate and individual performance or at the discretion of Komatsu. Benefits: Comprehensive medical and dental coverage, retirement benefits, and reimbursement for certain educational expenses - including tuition. Komatsu benefits programs are subject to eligibility requirements.Learn more about Komatsu Benefits. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.