OFFICE

Job Description:

Operation Support

Cincinnati, OH.

Our company is looking for a Operations Support Specialist to join our team.

Salary: $20-$24 hr. Monday through Friday 8 a.m. to 5 p.m.

Responsibilities:

• Provides additional administrative support to the organization for various tasks and projects;
• Responsible for billing disputes, project coordination, customer liaison, cash order management.

• Work in a team environment and assist others as applicable;

• Provide support to other areas of the Company as requested or assigned;
• Work in a team environment to knowledge share and follow standard processes;
• Has knowledge of commonly used concepts, practices, and procedures within a particular field;
• Monitor and coordinate federal and regulatory compliance activities;

• Promote culture of safety, compliance, teamwork, and continuous improvement;

• Support and manage special projects that may be assigned;

• Able to work independently with little direction and multi-task and handle various events at once while being extremely productive and timely;

• Ability to work in multiple software applications to identify resolution to driver events;
• Diagnose and resolve problems and enter data into driver tracking system;
• Exercise appropriate level of independent judgment on Company proprietary and confidential matters;

• Work closely with field personnel to resolve driver events;

• Daily office tasks such as filing, recording, maintaining records, running reports, indexing and imaging.

Requirements:

• Ability to navigate through multiple computer applications simultaneously;
• Proven ability to deliver effective customer service;

• 1-2 years work-related experience required;

• Must have Troubleshooting and problem-solving skills;

• Proficient knowledge of Microsoft Office programs;

• Requires reliable individual that can work in a fast-paced environment;

• Knowledge and experience in PC and Mainframe applications;

• Ability to work effectively in a fast-paced, multi-task environment as a collaborative team member;
• Outstanding written and verbal communication skills;

• Excellent communication, interpersonal, and time management skills;