Sr. Manager of Operations Compliance and Training

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Location: Hybrid in PIttsburgh, PA

Summary

Responsible for the management and oversight of all transmission distribution regulatory compliance topics, standards, procedures, and training activities for the Duquesne Light Operations Center and Transmission Compliance teams. This involves maintaining adherence to all the FERC, NERC, ReliabilityFirst (RF), PJM, and the PA PUC applicable regulations through regular review and updates to procedures and training which includes partnership with other DLC departments, including Corporate Compliance. Responsible for the timely submittal of reports, responses to data requests, and preparation and submittal of audit information. In addition, responsible for the development and implementation of initial and recurring transmission, sub-transmission and distribution system training for all Operations Center personnel to ensure the safe, adequate, reliable and secure operation of the Duquesne Light electric system.

Responsibilities

• Manage and ensure Operations Center compliance with NERC and PJM standards including preparing for and responding to audits, responding to requests for data, submitting reports, providing evidence needed for investigations, and serving as the Operations Center's subject matter expert for compliance related matters.
• Update existing internal and compliance procedures and develop new procedures as necessary to maintain adherence to applicable regulations.
• Lead the expansion and implementation of training for Operating Center personnel. This includes the continued development of the core curriculum with a focus on procedures for safe switching, tagging, and clearing of lines and equipment and other training needs, as identified.
• Maintain and ensure the Operations and Training Certification Plan is current and compliant with applicable regulations.
• Monitor recurrent requirements and provide training as necessary for Operations Personnel to retain required certifications.
• Participate on external committees and attend meetings, such as PJM and RF.
• Represent the Operations Center for NERC and PJM compliance audits pertaining to Transmission Owners and ensure all documentation for the auditor is available.
• Maintain and promote awareness and knowledge of transmission regulatory requirements pertinent to DLC including those mandated by, or proposed by, FERC, NERC, RF, PJM, and the PA PUC. Assemble, draft and file positions with respect to changing standards, and coordinate the filing of such positions with Corporate Compliance. Provide information and guidance to Operations subject matter experts related to transmission regulatory compliance responsibilities.
• Assist subject matter experts with responding to standards revisions, audit information requests, self report documentation, self certifications, collection and maintenance of evidence, mock audits, and other activities associated with meeting regulatory compliance requirements.
• Work with Operations leadership, subject matter experts, and other DLC departments including Corporate Compliance to review processes related to compliance for completeness and improvement opportunities to ensure DLC has efficient and effective processes to meet all regulatory requirements. Assist subject matter experts with developing procedures and training associated with meeting regulatory compliance requirements.
• Manage and develop a diverse staff of technical professionals. Develop staff to be technically competent, team-oriented, collaborative, and productive. Set expectations, monitor performance and provide coaching and feedback to improve individual and team performance.
• Review and update operational and compliance policies on an annual basis, and perform various required annual reviews. Provide training on necessary compliance issues and procedures.
• Oversee the development and maintenance of DLC's Operator Training Simulator for training exercises.

Additional Responsibilities

• Perform other job-related duties as assigned
• Storm team duties as assigned

Education and Experience Required

• ABET-Accredited Bachelor Degree in Engineering, Information Technology, Science, or equivalent field of study and seven (10) years related experience or 2) equivalent of ten years of related Operations experience.
• 3+ years of previous management experience
• Thorough knowledge of Construction, Operations and Maintenance of Substations, Transmission Circuits and Distribution Systems. Thorough knowledge of Company Safety rules, clearance procedures and work practices. Working knowledge of the CompanyBargaining Unit agreement.
• Valid state driver's license.

Preferred Qualifications

• RTO certification and NERC certification
• Masters degree in Engineering, Information Technology, Science, or equivalent field of study; Professional Engineer license; knowledge of industry-preferred practices and methods
• Five (5) years of experience working in an Operations Center setting with five (5) years of leadership experience.

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at HR@duqlight.com and describe the specific accommodation requested for a disability-related limitation.