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GCM Client Administrator

Aleron
United States, Delaware, Wilmington
Feb 21, 2025


Description

Are you a GCM Client Administrator who is looking to join one of the top companies within the Banking Industry?

Are you looking to further your career and grow?

Do you have experience in Client Administration?

If you answered yes to those three questions, then apply today!

Acara Solutions is seeking highly qualified candidates to work ON-SITE with our client in Wilmington, DE. Interested?

Here's what you'd do:

  • Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net worth private and institutional clients.
  • Supports less experienced account relationship managers with limited supervision.
  • Serve as administrator for medium to large (as defined by business) and highly complex clients.
  • Serves as point of contact for clients regarding daily administration.
  • Maintains daily contact with clients to address general inquiries and facilitate client requests.
  • Processes all related transactions, including collecting critical documents, processing cash disbursements, trades, and account balances, establishing new accounts, and facilitating client requests for discretionary distributions and trust terminations.
  • Ensures proper administrative management for accounts under responsibility.
  • Oversee client relationships, making appropriate recommendations for routine internal business activities.
  • Assist account representative(s) in revenue-generating activities by providing appropriate recommendations, preparing documents for meetings, and participating in them.
  • Manage daily implementation of client strategies.
  • Foster client relationships with the assigned client base, serving as the primary point of contact for the client to make recommendations for services to correct and enhance the client experience.
  • Resolve problems and respond to client requests promptly.
  • Manage relationships with internal and external service partners, assess issues requiring immediate attention promptly, and work to resolve all the other problems through the normal course of business utilizing available resources.
  • Develop and maintain industry knowledge applicable to the business.
  • Remain current on industry news applicable to the line of business.
  • Demonstrate an in-depth knowledge of corporate policies and procedures related to the administrative role.
  • Provide and maintain appropriate levels of controls to minimize losses.
  • Provide adequate support to team members.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls by the Company's Risk Appetite.
  • Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the client brand.
  • Maintain client internal control standards, including timely implementation of internal and external audit points and any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
  • The position guides less experienced personnel or other staff.
  • There is no interaction with external clients.
  • This position will review Corporate Trust governing documents/legal agreements and assess whether transactions are being administered correctly.
  • The process includes locating physical or electronic files, reviewing systems and gathering screenshots, running reports, and responding to established questions.

Here's what you'll get:

Pay: $30.75 / hr.

Hours: 40 hrs/Week.

Length: Contract (10 Months).

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Job Requirements
Required Skills / Qualifications:
  • High School Diploma or GED.
  • Minimum of 2 years experience in Client Administration.
Preferred Skills / Qualifications:
  • Ability to articulate that knowledge internally and externally.

Additional Information:

  • Upon offer of employment, the individual will be subject to a background check and a drug screen.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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