Intake Liaison, Part Time

What We Provide

• Referral bonus opportunities
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Obtains and processes referrals to a network of contracted Managed Long Term Care (MLTC) plans.
• Obtains and confirms demographic and other medical and social member information.
• Works within intake related electronic platforms to gather proper information to generate a new member referral and ensures accurate documentation.
• Facilitates the potential member during the time frame before they become eligible for community Medicaid.
• Coordinates the effective date of community Medicaid and the eligibility deadlines for member enrollment in a health plan.
• Determines member needs and provides accurate and responsive intake to ensure member satisfaction. Provides appropriate handoff of information to team members to support a safe and effective transition of care.

Education:

• High School Diploma required
• Associate's Degree strongly preferred

Work Experience:

• Minimum two years in direct community outreach/sales/business development required
• Prior experience in a Licensed Home Care Agency preferred
• Knowledge of Managed Long Term Care and NYS Department of Health regulations and required forms (M11Q, Independent Assessor) preferred
• Understands the authorization process and ability to follow up on authorizations preferred
• Knowledge of the Community Medicaid process, including eligibility for managed long term care and the relevant coverage codes set by NYS MMIS preferred